The Ajax Case Study

Case Report
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Case Report
The Ajax Case Study presents an opportunity to reexamine the dynamics of human resources in the context of employee wages, varying age factors, technical contribution, and management of daily work challenges. The Ajax case is a codified name given to CEBEX. Tran is the Ajax program manager tasked with leading a team of software and hardware engineers who are expected to come up with a security system, i.e., CEBEX, which is effective and flawless. This paper will answer a range of questions based on the Ajax Case Study.
How effective has Tran as a project manager? Explain
Tran has been reasonably effective in managing the team of engineers and various phases of program synthesis. Tran is aware of existing differences or variations among the staff, and this recognition of human resource diversity may explain the arrangement of team-building activity. He is aware of the technical capability of his organization: he believed that the success of the program would be leveraged on the technical capabilities of his team’s experience. The ability to diagnose inherent challenges and unforeseen problems in any program or process demonstrates the effectiveness of a manager or team leader. Besides, he establishes a set of goals at each phase of the program by informing his team about the expected objectives and motivating his engineers to gear their efforts towards such objectives. Amidst pay difference, the program manager initiated a remedying solution that involves offering significant incentives based on performance. Thus, Tran depicted qualities of an effective team leader in the Ajax program based on his management approach to leading a team of diverse engineers with various skill inputs, as well as putting significant efforts in ensuring the success being leveraged on technical capacity.
Using the Ajax Case Study, identify and discuss the difference between functional and dysfunctional conflict in project
Functional conflict refers to a disjuncture, difference, which supports the organization's goals and improves performance. One of the functional conflicts in this Ajax case is the diversity in human resources, i.e., the software, and hardware engineers. These engineers have different roles to play, which contributes to the overall performance of the high-tech security system. The security system in the CEBEX needs the integration of audio, optical, tactile, and laser subsystems: the successful integration of these systems would require ingenious efforts from both electrical and hardware engineers. Amidst the differences of these professionals in terms of age, skill, and pay, the team leaders need to manage conflicts associated with these variations, in a bid to actualize functional conflict.
Functional conflict can only be realized when the differences are harmonized, and all the team members express desire and motivation to work towards common goals. The difference in pay, which made senior hardware, engineers a bit uncomfortable, needs to get addresses though team building and ensuring that the difference in pay emanates from the ‘value’ input of individuals in light of the market value of such skill. A conflict regarding pay...