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Essay Available:
Pages:
1 page/β‰ˆ275 words
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1 Source
Style:
APA
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
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Topic:

Buying a New Pair of Shoes. Business & Marketing Essay

Essay Instructions:

You buy a new pair of shoes on sale. The printed receipt states very clearly that the shoes are not returnable. After you get them home, you wear the shoes around the house for a day and decide that they just don’t fit you correctly. So you take the shoes back to the store. You start to yell angrily about the store’s poor quality service so that people in the store start to stare. The clerk calls the store manager; after some discussion, the managers agrees to give your money back.
• Is this ethical? 
• Provide an explanation and justification for your decision to return the shoes, and why your tactic was necessary.

Essay Sample Content Preview:

Buying a New Pair of Shoes
Author Name
University Name
Let me first make it clear: a product return is not bad at all. In this specific case, I had no idea whether the shoes will fit me or not. I just went to the shop, choose the product of choice, confirmed the order, made a payment and returned home. I know it is unethical to ask them to refund the money given that they have placed a big banner inside the shop stating “non-refundable and not returnable.” The product return was not necessary if the shopkeeper had agreed to replace it with a new pair of shoes.
According to Alicia Ault, the shopkeepers should have strict return policies to avoid such issues (Ault, 2007). Shockingly, the shop I bought my pair of shoes from had a poor record keeping system...
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