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1 page/β275 words
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Subject:
Management
Type:
Coursework
Language:
English (U.S.)
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Total cost:
$ 5.18
Topic:
Problem Solution Metrix
Coursework Instructions:
On the "Problem Solutions Matrix," handout, the category "Customer Importance" received twice the weight of all other categories. Using what you learned from the Topic Materials, discuss the relative importance of this criterion.
Discuss whether you think this weighting was appropriate, and explain why.
Discuss whether there are additional criteria that should have had greater weight and explain why. Cite and Reference needed.
Coursework Sample Content Preview:
Problem Solutions Matrix
First M. Last Name
Institutional Affiliation(s)
Course Name and Number
Instructor's Name
Date of Submission
Problem Solutions Matrix
Giving customer importance a double rating is vital. In business, the customer is the king (Kumar, Steward & Morgan, 2018). Therefore, when their needs are not met, a company will suffer financially. The worst-case scenario is the closure of business. Without customers, a business does not have any sales (Kumar, Steward & Morgan, 2018). If a company fails to take the customers` views into account in their marketing, most of its marketing campaign will not be successful.
For a business to operate profitably, it needs clients. Nowadays, customers have much power, thanks to the internet. Through the internet, people can search, compare products, and buy those that best meet their needs. Many websites have customer review sections where people can leave comments. This means that clients can praise a good product and even criticize a bad product. Providing good customer support is vital in creating endorsements. Loyal customers can provide...
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