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Primary Research: Survey Questions, Sample Size, Findings and Analyses

Coursework Instructions:

My group had to create a business plan so we came up with this idea: online clothing shopping called Shopify(we came up with this name) and what I need to do is this: Primary Research: Survey questions, sample size, findings summary, analyses, how info contributed to the Report.
I am gonna send the full document if it gets confusing, but the part that is needed to be done is under number 3, second bullet (It's in red): Primary Research: Survey questions, sample size, findings summary, analyses, how info contributed to the Report.


 


Business Model Canvas (BMC) – A Primer for Most


A feasibility study evaluates a business idea’s legal, technical, market and economic viability. However, for small businesses, the detail that it provides, is largely offset by the time, cost and effort required for its preparation.


A business model is a plan that describes how a company plans to earn profit. It identifies the products or services that the business plans to sell, whom it will sell to, and the expenses that it anticipates spending to generate sales.


 


The Business Model Canvas (BMC) is a strategic management tool that enables entrepreneurs to plan, develop and test a business idea. The BMC is superior to a feasibility study in terms of cost, speed and simplicity while setting the foundation for the development of a business plan. The BMC consists of nine building blocks that describe the business, as follows:


 



BUSINESS MODEL CANVAS TEMPLATE


(Elements noted in Bold Font typically require validation via primary research)



Key Partnerships (KP) 



  • List KP needed to fulfill KA; acquire KR (e.g., strategic alliances, suppliers, vendors, finance, insurance, landlords, etc.)

  • List options if KP is lost or changes.



Key Activities (KA) 



  • List KA needed to fulfill VP; reach CS, meet their needs; build and deepen CR; reduce C$, and contribute to RS

  • E.g., Produce, procure, serve, sell, market, promote, advertise, conduct R&D, recruit, train staff, etc.

  • Be aware of costs and ROI (providing value for money), meet & exceed CS needs, provide value (i.e., can any KA be outsourced)



Value Propositions (VP) 



  • Learn how CS currently meet their needs, solve problems, reduce pain

  • What do CS like most/least and wish for from current suppliers?

  • How can you BEST meet CS’ needs, solve problems by offering DIFFERENTIATED value that meets/exceeds CS demands?

  • What barriers prevent competitors from duplicating your VP?



Customer Relationships (CR) 



  • List types/level of CR that CS want (e.g., live, personal service, online, chat, assigned/dedicated staff, Internet self-service, communities, customized, level of service


AARL



  • How to create Awareness of you and VP?  

    • How to Acquire CS?

    • How to Retain CS?

    • How to create Loyalty?





Customer Segments (CS) 



  • Whom do you sell to? How many?

  • B2B, B2C, both? Suggest one, not both!

  • Which CS are MOST important, why?

  • What are CS’ problems/pains/needs?

  • Segment CS based on similarities to enable better meeting needs, customize solutions that provide distinct competitive advantage

  • Analyze/select segments for highest value.

  • Ideal: Create customer personas of key CS



Key Resources (KR)



  • Describe KR that are needed/owned or must be developed to fulfill KA, build CR and deliver VP etc.

  • Can include HR, financial, physical, intellectual property…

  • How will C$ be covered?



Channels (CH) ©



  • What CH do your CS prefer to use?

  • How do CS learn about VP, firm?

  • Why do you select/use specific CH?

  • B2C or B2B? Choose one

  • Include sales force for B2B.

  • Traditional retail, ecommerce/online, both?


AARL



  • How to create Awareness of you and VP?  

    • How to Acquire CS?

    • How to Retain CS?

    • How to create Loyalty?





Cost Structure (C$) 



  • Allocate costs to capital, production, development, ops costs

  • Impact on lease/buy/build

  • Can you estimate total costs, assign to KA, KR, CS, etc?


Describe payment method/terms, differs between B2C and B2B



Revenue Streams (RS) 



  • List type of revenue generation (transaction, recurring, direct/indirect sales, fees for usage, subscription, rental, advertising, licensing, freemium…).

  • Can you estimate total revenue, determine which CS are VIPs?


List CS preferred payment methods, terms, differs between B2C and B2B


           


 


NB: Philip invites groups to arrange a 20-minute consultation with him, during which he provides preliminary feedback and advisement on advance drafts and/or questions (e.g., Survey design,  suggestions to enhance BMC Feasibility Report, etc.)  


The BMC enables entrepreneurs to …



  • Determine viability of a small business idea cost-effectively and quickly, compared to a formal feasibility study

  • Validate assumptions through primary research that are based on and integrated with secondary research

  • Based on evaluation of data, modify initial assumptions (pivot) and retest for validity


 


The BMC lists key bullet points in nine building blocks on a one-page chart. Accompanying the BMC Chart is a 4-6 page Feasibility Study Report that describes the nine elements of a business, including information/data, which validates and supports assumptions. The report concludes with recommendations of accepting or rejecting the proposed idea or stating needed changes.  IMPORTANT: Must use in-text citations to support claims, assertions. If in doubt, please cite.


Requirements for Assignment #2



  1. View Philip’s tutorial in the BMC/Feasibility Report Resources folder, access resources and create a BMC Chart and a BMC/Feasibility Report for your group’s business idea.

  2. The BMC Chart graphically illustrates the nine building blocks of your business. Within each building block are bullet point descriptions of its elements (see the example shown for Nestlé Nespresso). Readers viewing the BMC Chart should intuitively understand the business and how the building blocks and their elements are inter-related.

  3. The BMC/Feasibility Report describes details of the nine building blocks of your business (see the example of the narrative that describes details of the building blocks and their respective elements for Nestlé Nespresso).



  • Describe tools used to validate assumptions of your idea (e.g., surveyed CS, researched secondary info sources)

  • Primary Research: Survey questions, sample size, findings summary, analyses, how info contributed to the Report

  • Secondary Research: Supports virtually all claims/statements in Report with academically acceptable sources using in-text citations and references (APA style)

  • A 1-2 page Executive Summary and a 1-2 paragraph Conclusion & Recommendations bookend the Report


Suggested Format



1. Cover Page



2. Automated TOC



3. Executive Summary



4. Report Body



5. Conclusion/Recommendation



6. References



7. Appendices



8. Group Contract (submitted first)



References


Amarsy, N. (2015). Why and how organizations around the world apply the business model canvas. Strategyzer.com, Feb. 9, 2015. Retrieved from: https://www.strategyzer.com/blog/posts/2015/2/9/why-and-how-organizations-around-the-world-apply-the-business-model-canvas


 


Athuralia, A. (2019). The easy guide to business model canvas.  Creately.com, Nov. 7, 2019. Retrieved from: https://creately.com/blog/diagrams/business-model-canvas-explained/


 


Feldmann, L., Kaylor, B., & O'Neill, T. W. (2015). The business model canvas as a platform for business information literacy instruction. Reference Services Review. Retrieved from: https://staff.lib.msu.edu/oneillt/BMCplatform.pdf


 


Hesterman, S. (2016). The digital handshake: A group contract for authentic elearning in higher education. Journal of University Teaching & Learning Practice13(3), 6.


 


Osterwalder, A. (2013). A better way to think about your business model. Harvard Business Review6. Retrieved from: https://hbr.org/2013/05/a-better-way-to-think-about-yo


 


Cowan, A. (2014). The 20 Minute Business Plan: Business Model Canvas Made Easy. Retrieved from https://www.alexandercowan.com/business-model-canvas-templates/


 


Tuckman, B. W. (1965). Developmental sequence in small groups. Psychological bulletin63(6), 384.


Grading Rubric for BMC Feasibility Study (Report)




Part A: BMC Chart – Outline components of nine Building Blocks using bullet points ONLY  



/15



Part B: BMC/Feasibility Study (Report) – Written in business report format, describe the business idea and its viability as a business opportunity through the BMC’s nine Building Blocks and using both primary and secondary research/findings to support the group’s recommendation or withdrawal of the business idea.


For each building block, briefly explain how assumptions were validated (i.e., primary/secondary research) and describe pivots made, if any.



Executive Summary: 1-2 page intro of business idea, purpose of feasibility study, summary of results, and GO/NO GO recommendation.


 



 


/10



Describe your Customer Segments. Describe their problems/pain/needs.


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


    


/15



Describe your Value Propositions. Describe how your products/services solve the Customer Segments’ problems/pain/needs.  


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


 


/15



Describe your Channels.    Use AARL Model: Awareness, Acquisition, Retention and Loyalty. Ensure Channels align with Customer Segments.


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


 


/5



Describe your Customer Relationships.  Use AARL Model: Awareness, Acquisition, Retention and Loyalty.  


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


 


/5



Describe your Revenue Streams. Describe proportions of Customer Segments that contribute to revenue. 


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


 


/5



Describe your Key Activities. Describe how they contribute to Value Propositions.


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


 


/5



Describe your Key Resources.  Describe how they contribute towards Value Propositions. 


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


 


/5



Describe your Key Partnerships. Describe how they contribute towards Key Activities, Key Resources, Value Propositions


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.



 


 


/5



Describe your Cost Structures?


NB-àHow did you test/validate? What were outcomes? Describe if pivots were made and how you tested/validated pivots.                    



 


/5



Conclusion/Recommendation: Summarize business idea, research findings and connect/conclude with a rational recommendation.



 


/5



Appendices


References - Primary research (survey questions, responses summary, data analyses, description of how analyses contribute to VP. (15 pts). 


References - Secondary research (includes in-text citations and other sources) (10 pts).


Group Contract – Upload to Assignment Dropbox when agreement is reached. NB: Cannot fire members < 1 week before due dates. (5pts)



 


 


 


 


/30 



Mechanics - Deductions: 0.5 point for first instance of non-compliance (e.g., omissions, spelling/grammatical error) – NO LIMIT.   


Describe foregoing items in same order as this grading rubric to facilitate flow in grading. 


Cover Page (Company name, report title, assignment #, group name, members’ names/roles, course name/code, instructor’s name, date). Use of header/footer/pagination, headings in body, automated TOC, in-text citation/references in APA format. Appendices include 1) Primary research/description of survey (questions, survey results summary, analyses/interpretation, how analyses and findings were used in Value Proposition and other BMC elements, sample size, selection of survey respondents, distribution methodology, date range, etc.); 2) Other supporting material. Report page count < 10 pages, excluding, cover page, TOC, references and appendices) Plagiarized work*: Group is assigned a grade of zero on assignment unless member who plagiarized (intentionally or inadvertently) is identified, who would receive grade of zero and group loses grade for part of report that contained plagiarized content. Late Submissions: First five days: 10 percent per calendar day. Sixth day on: Work is not graded and work is assigned a grade of zero.


Exceptions for Late Submissions: Medical, legal or family emergencies supported by acceptable documentation (e.g., GBC Medical Form)



Mechanics


 


 


 


 


 


 


 


 


Less _____



NB: Philip reserves the right to use Peer Evaluation to determine individual grades for this assignment.                      TOTAL GROUP GRADE



/125




 

Coursework Sample Content Preview:

Primary Research: Survey Questions, Sample Size, Findings Summary, Analyses, How Info Contributed To the Report
Name:
Course
Instructor:
Date:


Survey questions
Are you:
Male
Female
Age in Years:
14 -19
20 -24
25 -34
35 -44
45 -54
More than 54
Education:
High School
Junior college
Undergraduate
Postgraduate
Doesinternet user experience influence the use of search engines for online clothing shopping?
Yes
No
Do you use search engines to compare clothing prices?
Yes
No
There areclearproduct specifications including the actual size of the attires and do the images or photos reflect this:
Yes
No
The Shopify site is easily accessible?
1 = Strongly disagree
2 = Disagree
3 = Neither ag...
Updated on
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