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Pages:
4 pages/β‰ˆ1100 words
Sources:
1 Source
Style:
APA
Subject:
Social Sciences
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 17.28
Topic:

A Balanced Scorecard is a Matrix Framework

Case Study Instructions:

Complete Assignment 1 after you have finished Lessons 1, 2, 3, and 4. Ensure that you have thoroughly reviewed the Assignment Hints for general information on completing the assignments for this course.
Prepare your assignment in a format that is compatible with Microsoft Office. When naming your assignment file for submission, be sure to include your last name, the course name, and the assignment number in the file name.
When your assignment is complete, return to this page and follow the instructions for submitting it.
Part A – Case Study (10 marks)
***You can download the texbook by accessing the link below, just download the PDF:
https://b-ok(dot)cc/book/17747002/ff0ede
Read Case Study 3-2: Linking Performance Management to Strategy at Proctor & Gamble on page 95 of the eText, and answer the questions that follow it.
Your answer for Part A should be two or three pages (typed) in length, and between 600 and 800 words.
Part B – Critical Review (10 marks)
Choose one article for your critical review from among those listed under Assignment 1 in the ORGB 319 Digital Reading Room. Your review should be two to three pages (typed) in length, and between 600 and 800 words. In your review, make sure that you
indicate clearly which article you have chosen, including the article’s title, author, and date.
briefly summarize what the article is about (no more than two paragraphs).
discuss how the article relates to the course material.
explain whether or not you agree with the author’s findings, opinions, and conclusions. If you agree with the author, explain why. If not, explain why not.
use relevant examples, concepts, and theories from the course material to support your positions, and remember to cite all your sources, including the textbook, using APA style.
For Part B choose below one of these links and I'll send you the pdf if you can't access it by yourself.
1) Bedeian, A. G., & Armenakis, A. A. (1998). The cesspool syndrome: How dreck floats to the top of declining organizations. The Academy of Management Executive, 12(1), 58-67.
'Full PDF text' link of above article is at left side of web page.
2) Aguinis, H., & Pierce, C. A. (2008). Enhancing the relevance of organizational behavior by embracing performance management research. Journal Of Organizational Behavior, 29(1), 139-145.
Liu, Y., Combs, J. G., Ketchen, D. J., Jr., & Ireland, R., D. (2007). The value of human resource management for organizational performance. Business Horizons, 50(6), 503-511.

3) Cleveland, J. N., Murphy, K. R., & Williams, R. E. (1989). Multiple uses of performance appraisal: Prevalence and correlates. Journal of Applied Psychology, 74(1), 130-135.

4) Werbel, J., & Balkin, D. B. (2010). Are human resource practices linked to employee misconduct?: A rational choice perspective. Human Resource Management Review, 20(4), 317-326.

5) Elmuti, D., Kathawala, Y., & Wayland, R. (1992). Traditional performance appraisal systems: The Deming challenge. Management Decision, 30(8), 42-48.

Case Study Sample Content Preview:
A Balanced Scorecard is a Matrix Framework 
Response 1
The performance management process must hold a rational relationship with the core business objectives. The process must formulate and merge long-term missions, visions, and goals through an action plan. As a human resource (HR) executive at Protector and Gamble (P&G), I would ensure that employees could see the connection between the performance management process and embedded business objectives. I would use appropriate frameworks to align the vision and mission of P&G while measuring the performance inputs of employees at regular intervals. For instance, I would use a balanced scorecard process to record the performance of talents separately while fulfilling the long-term objectives of P&G.
A balanced scorecard is a matrix framework that measures employees' input from different perspectives. HR could measure talents' performance inputs based on the balanced scorecard's fulfilled objectives (Aguinis, 2019). I could use my role as an HR executive by integrating the business objectives into the balanced scorecard and measuring the performance of each talent based on the completion. The balanced scorecard would allow me to somewhat measure the performance appraisals of talents while maintaining the fundamental value of the organizational culture and core conduct. Hence, HR could help organizations to align the performance management system with the strategic orientation of organizations by using appropriate frameworks.
Response 2
The case analysis suggests that P&G follows a 'distributed development' process to maintain the relationship between performance management systems and the strategic orientation of a business. By definition, distributed development focuses on the rationality between the performance-based characteristics of talents with the operational process. HR would record several behaviors of talents in the performance appraisals, which are directly interconnected with the organization's strategic orientation. The process would allow HR to widespread risks and opportunities by nurturing the right course of action among talents while accomplishing an organization's long-term objectives. The distributed development assists HR executives in navigating talents to fulfill performance metrics by aligning with the missions and visions of an organization.
In the case of P&G, it was observed that the team acquired behavioral characteristics of customers while using razor blades for shaving purposes. The sanitary conditions were below the standards, and the company highly depended on barbershops (Aguinis, 2019). As a result, the HR executives developed a suitable communication plan to connect performance metrics with the corporate objectives of the razor blade division. The company accomplished high sales and inspired stakeholders internally and externally through strategic performance outcomes (Aguinis, 2019).
Response 3
Garnering a company-wide approach to the new system is challenging for HR professionals. Most teams resist transformations within the process controls, which prevents the fulfillment of objectives. Hence, I would use a change management approach to garner company-wide support for my new performance management system....
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