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Business & Marketing
Article Critique
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Mutual Gains or Zero Sum (Article Critique Sample)


Unit VII Article Critique: Use the CSU Online Library to locate and review a scholarly article found in a peer reviewed journal related to: Unions, Labor Relations, or International Human Resources Management. There is a minimum requirement of 500 words for the article critique. Write your critique in APA format. Begin with an introduction that defines the subject of your critique and your point of view. You will first need to identify and explain the author's ideas. Include specific passages that support your description of the author's point of view. Defend your point of view by raising specific issues or aspects of the argument. Offer your own opinion. Explain what you think about the argument. Describe several points with which you agree or disagree. Explain how the passages support your opinion. Conclude your critique by summarizing your argument and re-emphasizing your opinion. For each of the points you mention, include specific passages from the text (you may summarize, quote, or paraphrase) that provide evidence for your point of view. 
Course Textbook Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2011). Fundamentals of human resource management (4th ed.). Chicago, IL: McGraw-Hill. 


Article Critique
Article Critique
This article by Gittell, Nordenflycht, and Kochan (2004) titled Mutual Gains or Zero Sum? Labor Relations and Firm Performance in the Airline Industry takes a deeper look at the competing theoretical arguments on if being a union member, shared governance, salary levels, as well as workplace culture and disagreement in negotiations have any real impact on the performance of airlines. The authors conclude that conflict and workplace culture are more significant pointers of performance as compared to the issue of unionization and remuneration. The article concludes that the current efforts by airlines to emerge from the present crisis in the airline industry that rely mostly on wage reduction and union power will help airlines to emerge from their immediate financial crisis (Gittell, Nordenflycht, & Kochan, 2004). This view is however wrong in that reducing wages and union representation will lead to low productivity.
In the article, the authors note that an organization has the possibility of having better performance if it avoids having unions. The authors give the case of Delta Airlines that has for long managed to survive without having unions as its profitability has been soaring. The authors note that Delta Airlines only allows its pilots and dispatchers to join unions and not the other employees. To ensure that the employees remain satisfied, the airline ensures that its employees are well paid to ensure that there is no dissatisfaction that might lead to the clamor for unions. The authors note that even though this strategy seemed to be working, the airline underwent a period of economic crisis in 1994 leading to the layoff of 15,000 employees. The airline was however able to bounce back ...
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