Covid-19 Pandemic and Work From Home Model for Digital India

Article Critique
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Article critique
Introduction
The 21st-century business environment is characterized by the increased adoption of technological solutions as a corporate strategy. The digitalization experienced in most industries introduced the dimension of remote working characterized by using information and communication technology (ICT) to facilitate working outside the employer's physical workplace (Miele & Tirabeni, 2020). Remote working is synonymous with an array of strategies that involve using ICT to meet work objectives, such as teleworking, telecommuting, online working, and working from home. Teleworking has emerged as the dominant term in how organizations and employees use ICT to facilitate remote working practices. The challenges presented by the Covid-19 pandemic have accelerated the adoption of teleworking across all sectors (Bieńkowska et al., 2022). Subsequently, in the recent past, there has been increased investigation addressing the impact of Covid-19 and work systems in different organizational settings. One of these studies is by Dsouza and Chitranshi (2022) titled "Covid-19 pandemic and Work from home as the new paradigm of human resource management for digital India." In this study, Dsouza and Chitranshi (2022) address adopting the Work from Home (WFH) system implemented in the Indian marketplace following the Covid-19 outbreak. According to Hensher et al. (2021), the WFH model has existed in different organizational settings but has not been substantially adopted as a primary working model in most organizations. The surge in adoption during the Covid-19 pandemic resulted in numerous challenges as it became integral to meeting organizational objectives. Dsouza and Chitranshi's (2022) study highlights the application of the WFH model inherent in understanding the recent developments in teleworking within India. This paper offers a critique of the research by Dsouza and Chitranshi (2022), highlighting the various ideologies emerging from the study and the methodology adopted by the researchers to develop a comprehensive account. The paper presents a summary of the study, a critical analysis, the drawbacks and strengths of the study, recommendations to improve the research, and a conclusion that offers a recap of the key insights gathered.
Summary
The study by Dsouza and Chitranshi (2022) is premised on the notion that the WFH model is a relatively new concept for engaging at work in the Indian corporate culture. The adoption of WFH in India has largely been experienced in IT-based organizations and a few businesses in other sectors. The COVID-19 pandemic influenced the rapid adoption of WFH as a compulsory measure, following government directives to manage and prevent the spread of Covid-19. Subsequently, most businesses and workplaces have turned to WFH as a strategic undertaking to ensure employees remain productive and functional. Dsouza and Chitranshi (2022) investigate the concept of WFH as a new paradigm and preference by assessing employee efficiency and perceived productivity, environmental effects, socio-demographic changes, and employer factors. The research was accomplished by gathering feedback from the workforce in specific sectors. A quantita...