Amazon’s Bruising, Thrilling Workplace: Leadership Tactics at Amazon

Leadership Tactics at Amazon
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Leadership Tactics at Amazon
Introduction
Amazon is one of the most successful enterprises in the world. Its work ethics, corporate culture, learning and developing environment and change management practices have set it apart and allowed it to attain such a status in this globally dynamic business world. A critical analysis of the article reveals practical tactics used by leaders at Amazon. Certain interview responses also display the fact that Amazon has toiled to promote all of its written principles into the work attitude and ethics of its junior to mid-level employees. There are, however, certain sensitive issues like feedback systems and harsh language that needs to be looked into. Based on the identified strengths and weaknesses, an attempt has been made to provide practical recommendations. These suggestions can be put into effect with little or no effort at an organization as big as Amazon but it will definitely portray noticeable improvements in the corporate culture of this tech giant.
Main premise and Supporting Details
The main premise of the article is based on how employees at Amazon thrive and which leadership practices help them become successful at their ‘favorite’ workplace. Not only the leaders, but the general staff has also considered Amazon’s work principles to be something bigger than mere statements. According to some Amazonians, as mentioned on page 3, they preach these principles and guidelines to their children as well (Kantor, Jodi and David, 2015). Moreover, at Amazon, people with practical skills, creative minds and goals to make innovation, are welcomed. Another detail which supports the main idea of this article is the emphasis on performance management and transparency within the organization. A number of supporting details which assist the aforementioned values of the organization are found in the response of interviewees. While some mentioned that they were working with some sharpest colleagues, others are evidential of the fact Amazon is a customer-driven platform (Kantor, Jodi and David, 2015). Examples of delivery-by-drone projects, specifically of the ‘frozen doll’ are significant details which support the main premise and thesis of the article. On the other hand, where business tycoons have labeled their greatest HR people as ‘happiness managers’ and ‘human potential unlockers’ (as in Unilever), Amazon tends to exploit its employees. Amazon is still conservative in its work practice while weighing it to recent researches about process improvements through utilization of human potential (Bogsnes, 2016).
Leadership Tactics at Amazon
Orientation and On-job Training
Throughout the article, the author has discussed the orientation of new employees. It comes up as an integral part of Amazon’s on-job training feature; where beginners are given a flavor of their future work culture in their initial days at the company. For freshers or even slightly experienced workers who have invested their precious time in earning academic qualifications, Amazon provides a visual summary of its employees’ typical day at work.
Conflict
Another ex...