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Design Document and Lesson Plan for a Workshop on Conflict Management

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Unit 6 Assignment: Design/Develop/Implement: Design Document and Lesson Plan
In this assignment, you will be assessed based on the following Outcome: HR410-3: Identify considerations to be used in designing effective training programs.
In this assignment, you will be given a case. You will then write a Design Document and a Lesson Plan (Noe page 225 and following) that could be implemented for that case. The case Design Document and Lesson Plan will apply what you learned in Unit 5 related to transfer of learning (near/far, adult learning theory, and transfer of training implications).
The Design Document will follow Table 5.6. The modified Lesson Plan will follow Table 5.7.

Case: You are asked to deliver a 1-day workshop on one of the following topics: Time Management, Being an Effective Team Member, Conflict Management, Effective Communication, or Leading Effective Meetings (you select which one topic). About 75 managers need to be trained. Complete the following Design Document and Lesson Plan in the Unit 6 Worksheet.
Refer to the assigned text reading. This assignment does NOT have a TD reference requirement.
Worksheet: This assignment should be completed in the Unit 6 Worksheet located in Course Resources. Complete the development plan based on the below:
 Design Document (Example Table 5.6)
Purpose
Goals
Target Audience
Training Time (1 Day)
Method
Number of Participants
Location
Prerequisites
Problems and Opportunities
Instructor (You)
 Design/Develop/Implement: Lesson Plan (Example Table 5.7)
Course Title
Learning Objectives
Room Arrangement and Why
Materials and Equipment Needed
Evaluation and Assignments
 Lesson Outline (Minimum of four 45-minute sessions. Example Table 5.7)
Complete the table.
 Near and Far Transfer
How did you apply near or far transfer of training in your Lesson Plan?
 Adult Learning Theory
How did you apply adult learning theory in your Lesson Plan?
 Transfer of Learning Implications (pages 177–193)
How did you apply transfer of training implications in your Lesson Plan?
Note: If you reference, take care to use quotation marks for direct quotations. Here is an example with correct citation: According to Noe (2017), “Training and development can help a company’s competitiveness by directly increasing the company’s value through contributing to intangible assets” (p. 17).
Note: If you paraphrase, take care to use the author and year of publication. Here is an example with correct citation: Intangible assets are important for any company. One way their value can be increased is a strategic use of training and development (Noe, 2017).
Assignment Requirements
Answers contain sufficient information to adequately answer the questions and contain no spelling, grammar, or APA errors. You may find resources for APA help in the Academic Writer site under Academic Tools in the left navigation of your course. Points deducted from grade for each writing, spelling, or grammar error are at your instructor’s discretion.
Directions for Submitting Your Assignment
Compose your assignment in a Word document and save it as Username-HR410 AssignmentUnit#.doc (Example: TAllen-HR410 AssignmentUnit6.doc). Submit your file to the Unit 6 Assignment Dropbox by the end of Unit 6.

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Design Document and Lesson Plan for a 1-Day Workshop on Conflict Management
Author’s Name
Institutional Affiliation
Course Code and Name
Professor’s Name
Date
Design Document and Lesson Plan for a 1-Day Workshop on Conflict Management
[Insert Your Name]
Implementation: Design Document
Purpose: To prepare managers to manage conflicts at the workplace by applying the most appropriate conflict-resolution strategies.
Goals: Managers will be able to resolve conflicts that might occur between them and employees or among themselves by using the right approach.
Target Audience: Managers.
Training Time: 1 Day.
Method: Lecture, role plays, and video.
Number of Participants: 25-35.
Location: Different places.
Prerequisites: None
Problems and Opportunities: Conflicts are inevitable at the workplace; managers’ dislikes to specific demographics; a proper understanding of effective conflict-resolution strategies; the ability to listen carefully so that managers can resolve conflicts effectively.
Instructor: [Insert Your Name].
Design/Develop/Implement: Lesson Plan
Course Title: Conducting an effective conflict-resolution session to enable managers to be well-equipped to manage conflicts at the workplace.
Lesson Title: Resolving conflicts at the workplace through mutual respect, trust, listening attentively, and providing constructive feedback.
Lesson Length: Full day.
Learning Objectives:
1. Explain the importance of conflict management.
2. Describe the appropriate ways to resolve conflicts.
3. Describe the three primary strategies to manage conflicts and discuss how each can be applied effectively in conflict resolution.
4. Demonstrate the three conflict-resolution strategies using feedback role play.
5. Discuss how managers should remain well-prepared for managing conflicts at the workplace.
Target Audience: Managers.
Prerequisites:
Trainee: None
Instructor: A proper understanding of conflict resolution strategies, particularly by listening carefully to know the source of conflict and how to address it appropriately.
Room Arrangement and Why: Fan type since it allows the instructor and trainees to listen carefully to each other through appropriate interactions. In addition, the latter are in a position to ask questions or seek clarification.
Materials and Equipment Needed: Overhead projector, DVD player, peer-reviewed article on conflict resolution, role-play activities, and PowerPoint Slides.
Evaluation and Assignments: Reading the article “Conflict Management Practices for Diverse Workplaces” by Daria Prause and Bahaudin Mujtaba (Prause & Mujtaba, 2015); role playing to understand how conflicts occur and the way they should be resolved; asking managers to resolve various simulated conflicts by applying the strategies covered throughout the session.
Comment: “Conflict Management Practices for Diverse Workplaces” should be distributed to managers one week before the training session so that they can have enough time to read it and research more to get a proper comprehension of conflict management. In addition, other relevant materials or resources should be prepared to avoid the last minute...
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