Conflicts in Workplace Relationships

Conflicts in Workplace Relationships
Name
Institution
Course
Professor
Date Conflicts in Workplace Relationships Introduction             Interpersonal communication plays an essential role in interactions among individuals in the workplace. Individuals are required to speak to their peers, seniors, and other organizational stakeholders to ensure operations can run smoothly. Consequently, communication not only plays a role in transmitting knowledge and information to each other but also enables the development of relationships (Solomon & Theiss, 2022). The ability to converse and share through interpersonal interactions thus remains a key pillar of socialization for human beings. Therefore, while the results of such interpersonal communication are aimed at being beneficial to its users, it can also be harmful when handled inappropriately, leading to workplace conflicts. With individuals coming from different backgrounds, organizations are bound to have a variety of cultures and beliefs that can possibly differ leading to misunderstandings (Jones et al., 2018). It is, therefore, important in professional settings to understand how to use communication effectively to enhance the working environment and promote meaningful interactions among employees. Interpersonal Communication in the Workplace             There are various elements of interpersonal communication involving the message, channel, context, feedback, and the parties themselves. The communication parties involve the sender, who originates a message, and the receiver, who is the intended recipient. The message entails the information or data intended to be passed to another party, while the channel involves the element used to move the message from one individual to the other (Lane, 2016). Context is essential in communication since it considers the general atmosphere and mood in the area and the people to whom the message is to be sent. This is particularly important because, despite a message's importance or relevance, bringing it up in the wrong context can develop serious problems among the involved parties. Apart from that, the feedback entails the reactions once the message starts being delivered to the other party (Aloia et al., 2020). These elements must work together for information to be passed and for appropriate communication to occur. Further, each element must be considered during packaging information to form a message since conflicts can arise from misusing one of these elements. Furthermore, different types of interpersonal communication are used in the workplace, including verbal, non-verbal, written, and listening. Verbal communication involves the use of words to speak and send a message, while non-verbal communication requires the use of cues, such as facial expressions or gestures that imply differently when communicating. Apart from that, written communication includes writing to pass a message, while listening requires receivers of messages to pay attention and focus on the message to interpret and respond to it correctly (Berger & Roloff, 2019). These areas of communication are extensively used in the workplace, wh...