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MLA
Subject:
Management
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English (U.S.)
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Topic:

Formulating Nordstrom Inc. Business Model Triangle

Essay Instructions:

The company is Nordstrom Inc stock symbol is JWN. 
The central learning objective of this paper is that you learn to describe a business in terms of Star’s triangle, the business model. Emphasis here is on how accurately you employ Star’s precise definitions to a real-world company that likely uses the same or similar terms in its own way. A second learning objective, in many ways as important as the first, is that you learn to describe a company’s performance in financial terms. The emphasis here is again on accuracy. A third learning objective is that employ research skills to conduct a company review. This may (or may not) be a skill that you use after you complete your UB studies. Note: Please be sure to clearly identify yourself on the paper. A title page or your name in the header (or footer) is sufficient. Requirements Requirement Explanation DESCRIBE THE BUSINESS IN TERMS OF THE BUSINESS MODEL TRIANGLE Using the company’s latest 10-K as your source, present an excerpted description of the business. (Don’t simply copy and paste a whole section of the document. Select those sentences that are relevant.) • Section 1 of the 10-K will be a helpful resource to you. • Section 7 will also likely be very helpful. • Other sections may also have nuggets of information. Draw the excerpted description as a Business Model Triangle, clearly identifying the Customers, the Value Proposition, and the company’s key Resources. FINANCIAL ANALYSIS Using the company’s 10-Ks as your source, assemble a table that shows five (5) years of: revenues, operating income, and net income. Analyze these figures to determine: • Total growth in each of the three over the five years • The profit margins for each of the years • An interpretation of the profit margins (e.g., are they increasing, decreasing, etc.)

Essay Sample Content Preview:
Student’s Name
Institutional Affiliation
Course Name and Number
Lecturer’s Name
Business Model Triangle
The Customers
Nordstrom Inc. targets women, men, young adults, and children. The wide range of products is meant to capture a wide range of clients. The retailer allows clients to visit physical stores or shop online. The flexibility is meant to capture diverse clients. The online option has been attractive to young people who want to purchase products at their convenience and have them delivered.
Value Proposition
Nordstrom endeavors to provide compelling clothing to clients. The retailer aims at providing clients with the best possible service and keeps on improving it daily. The company appreciates the need to ensure a continued relevant shopping experience and inspiring style to its customers. The retailer attains this by ensuring a fair and reasonable return policy. Almost all their merchandise can be returned at any store location. The company has made returns easy to ensure that clients get value for their money. The loyalty program provides a point and benefits system while also offering customers exclusive access to products.
Further, Nordstrom stocks high-quality products. Individuals who care about quality are assured of such an experience in the retailer. The products tend to be on-trend styles which enables fashion enthusiasts to remain up-to-date. The products range from contemporary to luxury at favorable prices. Shopping at Nordstrom assures clients value for their money. While some of the items are high-end, shoppers appreciate that the value derived from such products matches the price tag.
Company’s Key Resources
The major resource for Nordstrom is the employees. The company appreciates that the workers have built the brand. Nordstrom strives to attract and retain the best talent to improve its brand. It creates an enabling environment where all the 58,000 staff members feel welcome, respected, and appreciated for their contribution (EDGAR, 2021). A good relationship with employees has created an enabling working environment where workers have rewarding careers. With the exceptional employee experience, the company ensures that the workers also create an exceptional experience for the clients.
Additionally, Nordstrom enjoys a strong brand. Since 1901, the retailer has worked towards providing its customers with high-quality services. Having existed for more than 100 years, Nordstrom has made improvements to its products and services (EDGAR, 2021). The move has, over the years, created a strong brand and built a loyal customer base—the brand assists in maintaining the interactions between the retailer and its clients.
Financial Analysis

Revenue (Millions of US $)
Updated on
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