Week 2 Read Burkholder & Heneman: Human Resource/Metrics

Human Resources Metrics
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Of all the professional literature that is available much of it is on measuring knowledge and expertise. Not much literature exists on employee development and thus most organizations do not have the right metrics of measuring how much their employees are growing (Swanson, n.d.). The job task approach is one of the ways that organizations can measure their employees’ growth. The approach is rather traditional and most of the organizations have used it to establish their employees’ development over time. There are five basic steps that the approach embodies to gauge development in the employee base (Swanson, n.d.). First the organization has to develop the list of jobs, verify the tasks associated with those jobs and analyze what a person precisely needs to perform the task (Swanson, n.d.). Then the organization has to structure and deliver a program that will help develop expertise in the employees and further boost performa...