Leadership Development Plan: Emotional Intelligence and Character Strengths

Leadership Development Plan
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Leadership Development Plan
I worked as an intern in a Charity organization helping victims of war and internally displaced people. The organization assigned some duties and goals for every employee. For example, I was given responsibilities such as recording the name of new victims in the camps, interviewing victims to find their problems, and executing weekly guidance and counseling activities to help refugees cope with their problems as the organization try to solve their problems. We experienced several internal and external stressors in executing our roles. For example, the camp faced many attacks from the rebel trying to grab children to replenish their army. There was also poor transport and bad weather, making it difficult to operate.
Emotional Intelligence and Character Strengths
The knowledge of emotional intelligence enabled me to execute my roles and relate and comminute well with my colleagues and the organization in general. I used my competence to arrive at work, which enabled me to complete all tasks assigned during the day. I understood that time is precious to help me finish work early and start planning for tomorrow's work. I realized that personal confidence entails wearing formal attire to appear professional and glamorous during work (Brackett & Elbertson, 2019). The idea enabled me to attract my colleagues' attention and respect. The top management always appointed me to lead many formal meetings with the refugees to understand their problems and report the information to the organization. I always surrounded myself with positive people to help me finish my work comprehensively. I used to come across some colleagues complaining about work and personal issues. It compelled me to listen to their problems and find ways to solve them. For instance, I inform the management about the complaints and grievances of employees. The idea worked well for us because the organization managed to help employees with issues inhibiting them from performing optimally.
I employed my social awareness skills by creating and maintaining a friendly relationship with my colleagues and refugees in the camps. I encouraged the victims (refugees) to talk and share their predicaments and how they would like to be handled during their stay in the refugee camps. I also expressed compassion to my clients and responded politely. Initially, I thought handling the clients would be difficult, but it went well after changing my perception. I became aware that refuge individuals need great care and understanding because some are stressed about their disrupted lives (Shin et al., 2015). I have come to understand that they also need others to feel safe and loved. Therefore, I advised the organization to allow refugees to form social groups where they discuss their problems, play games, and organize educational and development programs to help them grow holistically.
I also managed to employ relationship management skills by including all employees and the refugees in the goal-setting process to assist in setting objectives and aspirations that are agreed upon by all members. The idea worked well fo...