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Pages:
5 pages/≈1375 words
Sources:
5 Sources
Style:
APA
Subject:
Management
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 24.3
Topic:

Threats to Maritime Critical Infrastructure: Maritime Cyber Security

Case Study Instructions:

Merge your information from the Case Assignment 1 and begin working on your second section. Remember, this is a developing project.
***Meaning that all information must be based on the Trust Hospice Service created for case assignment 1, because is a continuation***
1. Health Care Delivery and Models
* Categorize the organization as an MCO or ACO.
* Provide a rationale for the categorization.
* Provide a comprehensive explanation of services that will be offered by the organization/facility. Note: Services offered should meet the needs of the population identified and the dynamics of the organization/facility.
* Inpatient, outpatient, and/or ancillary services.
* Include E-Health Services.
* Prepare a map detailing the delivery of care (services) in the organization/facility. (See Burton, 2017, for a sample map.)
* Interpret and provide an explanation of the map you prepare.
2. Information Systems
* Describe the systems used in the organization/facility that will manage health care data.
* How will information be collected, stored, and managed?
* Identify standards, policies, and security measures used.
* Explain how the organization/facility will promote interoperability.
3. Operations Management
* Construct and explain two simple organizational process maps that outline two quality processes that are important in health care operations management and assist with problem solving and decision making in your organization
* Develop two process maps to reflect inputs, outputs, and process steps in your organization. Be sure to utilize the correct symbols when developing your process map. Exhibit 6.6 identifies each symbol and reflects its use (pp. 140-150 of McLaughlin & Olson, 2017). Some example processes are activities in a clinic or hospital to measure wait time, utilization of resources, cause and effect, or development of an emergency plan. Visual examples are under exhibits 6.4, 6.5, 6.7, 6.8, 6.9, 6.10, 6.11. Please be creative and do not copy an example from the reading, but align your maps with your facility functions.
* Using the Operational Excellence Scale provided by McLaughlin & Olson (2017, pp. 405-406), rationalize in detail the operational tools your organization/facility will use to be a “level 4” organization.
4. Quality Assurance & Accreditation
* Rationalize specifically how the 6 domains of Health Care Quality (by the AHRQ) are fully addressed within the organization/facility.
* Create a detailed risk management and patient safety plan for the organization/facility.
* Identify and explain two leading methods of continuous quality improvement (Plan-Do-Study-Act, Rapid Cycle Improvement, FOCUS-PCDA, Lean, Six Sigma, and/or the FADE Model) that will be used in the organization/facility.
* Rationalize how the methods will be used to ensure that quality and safety are kept at/above the safety rating of major hospitals in the area of the organization/facility.
* You may use the following source to find the Leapfrog Hospital Safety grade for hospitals in your area: https://www(dot)hospitalsafetygrade(dot)org/
* Assume the new organization/faciality is seeking Joint Commission (https://www(dot)jointcommission(dot)org/en/) accreditation. Identify and explain the major competencies this will require from management and staff.
5. Conclusions and Recommendations
* Bring this section to a close and provide 2 or 3 recommendations for your organization based on the information researched and identified.
Assignment Expectations
1. Conduct additional research to gather sufficient information to justify/support your analysis.
2. Case papers should be at least 5 pages, not including the title and reference pages.
3. Support your paper with peer-reviewed articles with at least 5 references.
4. Use the following link for additional information on how to recognize peer-reviewed journals:
* Angelo State University Library. (n.d.). Library guides: How to recognize peer-reviewed (refereed) journals. Retrieved from https://www(dot)angelo(dot)edu/services/library/handouts/peerrev.php
5. You may use the following source to assist in formatting your assignment:
* Purdue Online Writing Lab. (n.d.). General APA guidelines. Retrieved from https://owl(dot)english(dot)purdue(dot)edu/owl/resource/560/01/
6. For additional information on reliability of sources, review the following source:
* Georgetown University Library. (n.d.). Evaluating internet resources. Retrieved from https://www(dot)library(dot)georgetown(dot)edu/tutorials/research-guides/evaluating-internet-content

Case Study Sample Content Preview:

Health Care Delivery, Information Systems, Operations, and Quality Assurance
Name
Department
Course
Instructor
Due Date
Threats to Maritime Critical Infrastructure: Maritime Cyber Security
1. Health Care Delivery and Models
Trust Hospice Service is a managed care organization (MCO), and these are integrated entities in the healthcare system, where behavioral health providers, hospitals, and specialists work together coordinate care. There is reduced cost for the hospice and other facilities part of the MCO network, but MCOs may require patients to have primary care providers. Trust Hospice Service provides hospice, palliative, and end-of-life care inpatient and outpatient services, and an effective system facilitates health care delivery, while quality assurance will promote continuous improvement.
* Inpatient, outpatient, and/or ancillary services.
Inpatient
* Palliative treatment, including non-curative, comfort care
* Uncontrolled pain management
* Pathological fractures
* Unmanageable respiratory distress
* Complex wound care
* Intensive symptom management
* Uncontrolled seizures
* Aiding comfort and non-medical assistance
Inpatient care is provided at the facility and may require around-the-clock clinical care, and close family members and friends often visit. Nonetheless, stabilizing patients with intensive symptoms and pain requires restrictions. There is non-medical assistance to patients and family members, which provides support and comfort to meet end-of-life care needs.
Outpatient
* Physical examination and evaluation
* Counseling
* Physiotherapy
* Pain management
In outpatient services, nurses and staff members visit the patients (clients) in their homes, which are familiar environments, and they assist the patients in their homes.
E-Health Services
* Telemedicine
* Electronic health records
* Health monitoring mobile applications
* Access to electronic health records with external apps
Hospice and Palliative Care* Prepare a map of delivery of care (services)
Verifying insurance
Referral
Inpatient and outpatient careE-health servicesTransition
Providing hospice and palliative care requires verifying insurance and determining status before evaluating the referral. When a patient is placed in the facility, they receive inpatient services. If there is a need to get outpatient care, nurses then visit them at homes and work together with close family members. In the provision of E-health services, there is an emphasis on following industry standards and maintaining patient privacy. The transition services include non-medical assistance such as emotional support that improves the quality of life.
2. Information Systems
Systems
The hospice uses a Hospice Information System (HIS). This integrated system allows patients to receive hospice and palliative care services, including telemetry on vital signs, online consultations, online health education, and online video services. Electronic health and medical records store important patient information and data. The HIS facilitates support of palliative care services, and data is collected, shared, and accessed by authorized users. Information on the patie...
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