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Pages:
4 pages/β‰ˆ1100 words
Sources:
8 Sources
Style:
APA
Subject:
Communications & Media
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 17.82
Topic:

Hootsuite's Social Media Presence and Objectives

Case Study Instructions:

Hello, The Objectives/Measurements activity is supposed to propose social media objectives related to client your submitted for in Assignment 1. In this case, I was expecting to see you submit Social Objectives related to Hootsuite. I was anticipating, for instance, that you might be proposing Objectives related to HootSuite's Social Inbox product, or some other aspect of their business.
For example, someone has chosen Nike as a client. He maybe including an objective that focuses on growing Nike's audience engagement with current users of Instagram in Europre where Addidas has gained marketshare. I have attached the Client Proposal for Hootsuite.
Introduction:
In this assignment you will take what you have learned about your organization’s social media presence and combine it with your knowledge of social media objectives and metrics in order to propose some elements of a social media campaign.
The purpose of this assignment is to show that you are learning about the relationship between platform and audience, have a sense of how to write clear and measurable objectives, and that you can identify the appropriate measurements for a campaign.
You will submit your proposed objectives and measurements in the form of a 2-5 page paper that will be submitted via the Assignments link on Blackboard. Select the link above to submit the assessment.
Directions:
Produce a 2-5 page paper in which you:
*Review the mission and activities of your client (specifically the activities you will focus on in your final campaign plan/strategy).
*Identify four possible social media SMART objectives for your client.
*Justify each objective through attention to the organization’s business goals, their desired target audiences, and the characteristics of specific social media platforms.
*Identify a metric that can be used to assess the success of a social media campaign designed to accomplish the objective.
This paper should be organized into two parts. In Part I you should briefly review the nature of your client’s mission and activities. If you have narrowed the focus of the social media work you’ll be focused on, describe that here. For example, if I chose Johns Hopkins University as my client in Assignment 1, and decided to focus on recruiting MBA students, I might now narrow to focus only on professionals who are working from home during the pandemic. I could also choose to narrow my focus enrolling only new students, and you can see that my outcome here is really targeting enrollment as a measurement.
In Part II you should identify your proposed social media objectives, justifications and measurements. Let's try using another example - what if we were working for the JHU Undergraduate Admissions office? Here is an abbreviated example:
*Objective: to increase the number of new leads from Facebook by 10% by December 2019
*Business Outcome: Lead generation of potential first-year students
*Justification: JHU Undergrad Admissions cannot succeed unless it continues (and increases) the number of qualified applicants in its freshman application pool every year. Enrollment research shows that students who get connected to a campus before the end of their sophomore year of high school are more likely to attend that campus than campuses they learn about later in their college career. Research also shows that parents who connect with a college early in a child’s high school career are more likely to recommend that college to their child. Parents with high-school aged kids spend a lot of time on Facebook.
*Measurement: Personal information (email addresses) collected through social media.
Presentation Details
Your paper should be typed and double-spaced. You can choose your font, margins, and other stylistic elements, however please be sure that the font is at least 10 point in size and that margins are at least 1.5”. Please be sure to include your name and the assignment title in the header or at the top of each page, along with the page number. You do not have to have a cover page or abstract for this assignment. You should include a references page, in APA format, if you cite course material.
Review the scoring details below to understand how your submission will be evaluated.
Scoring
Paper accurately reviews the client’s goals, and if appropriate, narrows the scope for the focus of the objectives. 2
Objectives are written using SMART approach and are appropriately connected to client’s goals 5
Justification for objectives are accurately and completely grounded in an understanding of social media platform features and audiences 5
Measurements show an understanding of the analysis tools available for social media platforms and are appropriate for the proposed objectives 5
Paper and citations are formatted according to instructions, paper is appropriate length and is edited/proofread for accuracy and clarity 3

Case Study Sample Content Preview:
Your name
Subject and Section
Professor’s Name
July 6, 2022
Hootsuite Social Media Proposal
           Understanding the various aspects of social media marketing is essential for any marketing professional. It allows him to better appreciate how to create SMART Goals to achieve the client's aims and aid in the latter's success, among others. Accordingly, this paper will provide some of the social media objectives for Hootsuite's marketing goals and strategies, including increasing and retaining consumer support and conveying it to improve social media inbox capabilities. These objectives are in line with the company's current opportunities for further growth, despite being a lead player in the industry. Additionally, this would help in risk management, considering that the barriers to entry in the social media management industry are low considering the number of competitors in the market. 
Nature of Client's Mission and Activities
           As mentioned before, Hootsuite is one of the market's leading social media management software. Its software allows integration with almost all social media platforms, including Facebook, Twitter, Instagram, and TikTok, to name a few. Since its inception, its primary focus has been to provide a comprehensive yet easy-to-use tool for marketing professionals and business owners alike. However, considering that the influencer market is another growing social media industry and several influencers do not rely on substantial marketing agencies, this may be a good opportunity for Hootsuite. 
Objectives
Objective One 
Increase Social Media Marketing Share by .4% after 6 Months using social media and influencer marketing strategies. 
Business Outcome 
           This increase in Social Media Marketing share would lead to a higher engagement rate, usage rate, and ultimately higher profit margins for the company. 
Justification
           Despite Hootsuite's success and huge consumer base, it still has a relatively low market share compared to its competitors in the market. According to Slintel.com (2021), the company occupies only 0.41% of the total market share in the social media tools category. What makes this number low is that the company also competes with about 125 social media management tools, including those made by social media platforms such as Facebook, Twitter, and TikTok, to name a few (Slintel.com, 2021). 
           Accordingly, since the social media management industry will be valued at 14.4 billion USD by 2021, this means that even a slight increase from 0.41% to 1% would almost double the company's revenues. Additionally, this would be possible considering that compared to big social media companies' in-house social media marketing tools, Hootsuite offers a one-stop-shop, which would be beneficial for influencers using multiple platforms at once. 
Measurement
           The measurement for this SMART Goal would be done through a review of published reports in the market before (baseline) and after the six-month period...
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