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Pages:
4 pages/≈1100 words
Sources:
Check Instructions
Style:
APA
Subject:
Business & Marketing
Type:
Research Paper
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 20.74
Topic:

Dairy Queen: Target Customers, Collaboration, Opportunities and Marketing Strategies

Research Paper Instructions:

Based on what you’ve learned so far in this course, regarding the 5 Cs, 4Ps, and STP, complete the assessment questions below. Submit the completed template in the Week 10 assignment submission link.
Name:
Professor’s Name:
Course Title:
Date:
Company/Brand Selected : Dairy Queen
Dairy Queen
Mission: To create positive memories for all who touch DQ.
Vision: DQ—the world’s quick service restaurant.
NOTE: You will be completing an ORIGINAL Analysis on the business.
1. Customers
Who are the current customers/users? Include information related to demographics, psychographics and buying behavior, price sensitivity, customer satisfaction and loyalty.
For example: You could include information such as whether the brand is trying to appeal to a certain social or cultural group and how customers perceive the product/brand. It’s also possible to include demographic information related to: age, educational attainment, geographic area, gender, race, employment status and/or home ownership. Additionally, you can discuss psychographic information which includes those attributes that relate to personality, values, attitudes, interests, or lifestyles of people. This area is also related to situational life stages as well as customer beliefs, and how customers want to see themselves and be perceived. Some examples of psychographic groups include video gamers, soccer moms, sports fanatics, hipsters, and single moms. Life cycle stages include: retirees, new homeowners, college students and new parents. Be aware that some products/brands may appeal to a wider customer base than others.
[Insert response-at least 5 good original sentences here)
What do the customers buy/use of value from the business?
[Insert response-at least four good sentences here]
What changes can the company/brand expect in the future? How can the company/brand better serve its customers?
(For example, you could include information about the current demand for the product/brand, and how it is changing or has changed including possible variations or modifications in the future. You may also determine/discuss if the brand/company can take advantage or has taken advantage of the changes. It’s also possible to consider and talk about whether the product/brand is a less expensive substitute, perhaps, or maybe a product/brand that is easier to use with more features.)
[Insert response-at least four good sentences here]
List 3 Opportunities you have identified in your personal assessment of the business: (Make sure you label why you call each item an opportunity):
1. [Insert response] (At least a good sentence or two addressing why you labeled this an opportunity)
2. [Insert response] (At least a good sentence or two addressing why you labeled this an opportunity)
3. [Insert response] (At least a good sentence or two addressing why you labeled this an opportunity)
List 3 Threats you have identified in your personal assessment of the business: (Make sure you label why you call each item a threat):
1. [Insert response] (At least a good sentence or two addressing why you labeled this a threat)
2. [Insert response] (At least a good sentence or two addressing why you labeled this a threat)
3. [Insert response] (At least a good sentence or two addressing why you labeled this a threat)
2. Company
This Section Discusses what the brand is currently.
List 3 Strengths you have identified in your personal assessment of the business (Make sure you label why you call each item a Strength):
1. [Insert response] (At least a good sentence or two addressing why you labeled this a strength)
2. [Insert response] (At least a good sentence or two addressing why you labeled this a strength)
3. [Insert response] (At least a good sentence or two addressing why you labeled this a strength)
List 3 Weaknesses you have identified in your personal assessment of the business: (Make sure you label why you call each item a weakness):
1. [Insert response] (At least a good sentence or two addressing why you labeled this a weakness)
2. [Insert response] (At least a good sentence or two addressing why you labeled this a weakness)
3. [Insert response] (At least a good sentence or two addressing why you labeled this a weakness)
This Section deals with what the company/brand needs to become.
How can the company/brand improve its weaknesses and maintain or grow its strengths? Suggest how the company/brand can improve upon the things it does well and not so well.
[Insert response] (At least 4 good sentences answering all questions)
3. Collaborators
Define the business partnerships.
Discuss the company/brand’s current partnerships. Create a new partnership you think may be a good for the business/brand to undertake and discuss why you suggest this partnership.
Current Partnerships and the discussion on them: [Insert response] (At least two good sentences)
Proposed NEW Partnerships and the discussion them: [Insert response] (At least two good sentences)
4. Competitors
Who are the main competitors? Label and discuss the top three competitors and why you consider them a competitor.
Competitor 1: [Insert response] (Identify Competitor and provide at least two good sentences addressing why you chose business as a leading competitor.)
Competitor 2: [Insert response] (Identify Competitor and provide at least two good sentences addressing why you chose business as a leading competitor.)
Competitor 3: [Insert response] (Identify Competitor and provide at least two good sentences addressing why you chose business as a leading competitor.)
5. Recommendations
Based upon the analysis you just completed in this worksheet, what are three (3) key recommendations that you could pass along to Management regarding the future direction of the company you selected? Discuss why you have created these strategies and why you think they should be undertaken and work for the business.
1.Recommendation #1 and the Defense/Justification of the Recommendation: [Insert response] Create a new recommendation and discuss in at least two good sentences why you created this recommendation for the business.
2. Recommendation #2 and the Defense/Justification of the Recommendation: [Insert response] Create a new recommendation and discuss in at least two good sentences why you created this recommendation for the business.
3. Recommendation #3 and the Defense/Justification of the Recommendation: [Insert response] Create a new recommendation and discuss in at least two good sentences why you created this recommendation for the business.

Research Paper Sample Content Preview:

Dairy Queen Analysis
Student's Name:
Institution:
Customers of Dairy Queen
Who are the Customers?
Dairy Queen is a franchise of Quick Serve Restaurants that offers food and soft-serve ice cream, which started operations in 1940. Berkshire Hathway currently owns it with headquarters in the State of Minnesota. The business has seen rapid expansion, and the franchise has outlets in over 6,000 locations in Canada and the US alone and has ventured abroad in 22 countries with over 2,000 shops. The current customers of DQ are young adults of Caucasian descent, and according to data from DQ, 24 percent of people aged between 18 and 24 years old visited their shops in 2018. The consumers referred to as "fans" tend to be young parents whose earnings are in the range of $20K to $80K, and they averagely spend about $10 per visit, which is usually on the weekends when they have treats after matches. Other customers who frequent DQ are retirees. (Dairy Queen, 2021).
What do Customers Buy from the Business?
Customers who visit Dairy Queen have a wide range of brands to choose from. DQ has offered Blizzards and other ice cream brands, but they are currently offering meals with the introduction of the five buck lunch that includes three options of entrees with a drink, a sundae, and fries. Other popular products from DQ are; milkshakes, ice creams, hot dogs, French fries, coffees such as Moor Latte Frozen coffee, soft drinks like Orange Julius, frozen yogurt like the Blizzberry frozen yogurt, hamburgers, soft-serve like Blizzard, and salads (Dairy Queen, 2021).
What Changes Can the Company/Brand Expect in the Future?
Due to the effects of COVID-19, DQ should expect a decrease in the number of customers visiting their shops as sporting activities and other social events are not held as before. To overcome this challenge, they should leverage the power of social networking to attract new customers while striving to retain the current ones. They should also shift their focus from customers visiting their shops to online ordering and delivering the purchases to their homes.
Company Overview
Three opportunities for the business
* Expansion to emerging foreign markets is an opportunity to expand its global footprint and increase its revenue and profits.
* Focus on healthy food treats - as more and more people become conscious of what they consume, DQ should invest more in new product development to cater to the emerging segment of customers.
* Online ordering and home delivery - DQ should seize the opportunity presented by technology, move from traditional customers to their stores, and take the business to homes.
Three threats to the business
* Competition - competitors are offering lower prices, and competition through product substitution is a threat as it cuts into the revenue base of DQ, thereby decreasing the profit margins.
* Increasing operational costs - this is a threat to DQ as the cost of doing business increases negatively affects profitability.
* Economic slowdown - due to the COVID 19 pandemic, DQ faces a threat of losing business as customers have decreased purchasing power and loss of revenue due to fluctuating foreign exchange rates.
Three strengths of the business
* Financi...
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