Change Management Plan for a Virtual Assistant Company

Please have 2 separate word files. Thank you
File Word 1 : Change Management Plan:
Review the "Change Management Models Matrix" and other study materials to identify which change model you will utilize to manage organizational change. Write 500-750 words in which you explain how you will address the following organizational issues prior to implementing the problem solution you have selected.
Identify the change model you selected and provide a rationale for how this model will be the most effective for managing the organizational change related to your action research project.
Describe how you will create employee buy-in ("What's in it for me?") to address the problem using your solution.
Describe the resources (systems, technology, training, etc.) needed to implement the solution.
Explain the methods you will use for addressing employee resistance to change.
Word File 2: Solution Evaluation Tools
This solution evaluation process will be used to determine the potential success of your implemented solution. Success can be measured using both qualitative and quantitative methods, therefore it is important to determine which tools and metrics you will use to evaluate the data you have collected.
In this assignment, you will use cost-benefit analysis to evaluate the financial outcomes of your solution. Create a data chart or graph to most effectively display the cost-benefit evaluation metrics that you will use to measure the success of your solution. Review the study material "Cost-Benefit Analysis Solution Evaluation" Excel spreadsheet to assist you. Then, write a 250-word explanation of the degree of confidence you have regarding the cost-benefit analysis and the assumptions you are required to make for cost, risk, benefits, and the financial outcome of your proposed solution. Include an explanation of how you will measure whether the solution is successful in addressing the problem and meeting the needs of the business, employees, and customers.