Navigating the Challenges of Combating Bias in Hiring and Grievance Procedures

Navigating the Challenges of Combating Bias in Hiring and Grievance Procedures
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Navigating the Challenges of Combating Bias in Hiring and Grievance Procedures
Hiring Tests
In combating bias in hiring, adopting mandatory recruiting tests has become a common strategy for many organizations. However, this well-intentioned approach encounters notable obstacles. Managers often bristle at the notion of their discretion being curtailed in hiring decisions, which sometimes leads to the selective use of these tests. An example is when Swift & Company implemented tests for supervisor and quality-checking roles. It was discovered that managers would falsely inform Black candidates that they had failed the tests and then promote untested white candidates.
Even when organizations administer tests to all applicants, there is no guarantee of fairness. For instance, there is a troubling trend in finance and consulting where problem-solving tests are integrated into job interviews. Decision-makers often overl...