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Essay Available:
Pages:
2 pages/≈550 words
Sources:
3 Sources
Style:
APA
Subject:
Management
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
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Topic:

Transformational Leadership and Conflict Management at Global Network Administrators Group

Essay Instructions:

COMPETENCIES
433.1.1 : Leadership Approaches
The graduate selects appropriate leadership strategies that produce best possible solutions to effect change or achieve a goal.
433.1.2 : Culture
The graduate evaluates the influence of organizational culture on the successful completion of a specified task or project.
433.1.3 : Communication
The graduate evaluates verbal and nonverbal message strategies for the extent to which they encourage collaborative communication and problem solving.
433.1.4 : Engagement and Collaboration
The graduate selects appropriate strategies that foster engagement and collaboration among a variety of teams.
433.1.8 : Conflict Management
The graduate justifies the use of specific conflict management strategies as a means of maximizing results for all relevant stakeholders.
INTRODUCTION
For this task, you will select communication strategies and leadership styles and evaluate how effective they are in managing communication, conflict, and cultural issues within an organization. Throughout your career, you will be using these leadership skills within an organization to resolve challenges that you will encounter. You will have the knowledge to apply your talent, manage people, and deliver results for the company you will work for.
SCENARIO
You have recently been hired as the manager for the Global Network Administrators Group to enhance operational functionality. Part of your team works in the U.S. office; the other part of your team works in India. The administrators in the U.S. office have been allowed to do their jobs without direct supervision. Some employees in the U.S. office do not adhere to the following company policies: Network connectivity issues should be responded to within 4 hours; resolution of network connectivity issues should occur within 24 hours; and all issues should be documented, categorized, and put into a web-accessible frequently asked questions (FAQs) document for future troubleshooting purposes.
The company network has been breached several times and runs slowly, and it is difficult to get a response from the U.S. office related to network connectivity issues. The office in India has been overloaded with requests to check connection issues at the U.S. office, making it impossible for the India office to respond in a timely fashion to the international issues for which they are responsible.
In order to enhance operational functionality, you must consider the ideas you wish to implement and formulate a strategy or approach. You must also consider the impact on the stakeholders of the business, including the shareholders, the customers, and the employees. Equally satisfying these three groups can lead to a well-balanced, successful organization.
REQUIREMENTS
Your submission must be your original work. No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. Use the report provided when submitting your task as a guide.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
A. Summarize a leadership style or strategic approach that is effective for influencing the desired change at Global Network Administrators Group, using examples from the scenario or external research.
B. Describe how the organizational culture at Global Network Administrators Group is impacting employee adherence to company policy. Use details from the scenario to support your claims.
C. Identify conflict management strategies or approaches that you will implement to address the conflict at Global Network Administrators Group. Use details from the scenario to justify the strategies or approaches you have selected.
D. Summarize communication strategies or approaches that Global Network Administrators Group will implement in order to foster engagement and collaboration between internal stakeholders in this scenario.
E. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.
F. Demonstrate professional communication in the content and presentation of your submission.

Essay Sample Content Preview:

Conflict Management
Student’s Name
Institutional Affiliation
Course
Professor’s Name
Due Date
A transformational leadership style could be used to effect change in the Global Network Administrators Group. This approach encourages workers to unite behind a common purpose and purposeful goals (Tabassi et al., 2017). In this scenario, the shared vision would be to improve network connectivity and security. The common goal would be to adhere to company policies and procedures for responding to and resolving network issues. The first step would be communicating the vision and goals to all employees and involving them in creating and implementing solutions. This step can be done through regular team meetings, open communication channels, and employee feedback sessions. Additionally, the manager should focus on empowering employees by providing them with the necessary tools and resources to effectively do their job.
The organizational culture it seems that the culture at Global Network Administrators Group is affecting employee loyalty to company policy due to absence of direct management and liability (Bowers, 2017). Employees in the U.S. officials have not been held accountable for adhering to company policies, as evidenced by the slow response times and lack of documentation of issues. Additionally, the culture of overloading the India office with requests for assistance suggests a lack of accountability and responsibility for issues in the U.S. office. To address this, the manager should implement a culture of accountability and responsibility by setting clear expectations for employee behavior and holding them accountable for meeting those expectations. Additionally, the manager should provide regular training and development opportunities for employees to ensure they have the necessary skills and knowledge to perform their job effectively. Furthermore, the manager should encourage open communication and feedback between employees and management to foster a culture of transparency and trust.
I plan to implement conflict management strategies to enhance operational functionality at the Global Network Administrators Group.
1 Setting clear expectations and guidelines: The first step in addressing the conflict is communicating the company policies regarding netwo...
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