Introduction to Operations Management Management Essay

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Introduction
Operations management governs the supervision of the business practices to uphold an excellent level of efficiency in the organization. It is primarily concerned with raw materials, labor, products, and services. The operations entail changing the raw materials into products that will be distributed to the retailers. The methods of creating the products must be systematic and efficient to obtain maximal profitability CITATION Ken19 \l 1033 (Kenton, 2019).
This department is categorized into teams to balance the costs with revenue. This action will ensure the highest net operating profit. To achieve this, operations managers are responsible for handling strategic issues such as the problems in manufacturing plants, strategies in project management, and inventory. Moreover, they are required to monitor the work-in-process from the acquisition of the raw materials to the distribution of the products CITATION Ken19 \l 1033 (Kenton, 2019).
One of its critical functions is to manage the supply chain to ensure a seamless workflow. Thus, coordination with various departments is also an essential task of an operations manager CITATION Ken19 \l 1033 (Kenton, 2019).
This paper will analyze the operations management of a company including its competition, supply chain, and organizational structure.
Competition
The main objective of the managing director is to redeem the Carparts Company’s profitability by equally competing with its competitors. Currently, the company has many competitors all over the UK, especially in Mid-and-Northern England. All of these companies can distribute their products within 24 hours after placing the order. The primary problem of the company is the delay in the delivery of its products which takes approximately 48 hours after the order has been placed. The managing director revealed that the primary issue is the distance. However, this is subject to question since other companies were able to deliver goods within a short period.
Kumar & Suresh (2009), the aims of operations management can be categorized based on two concepts, namely, customer service and resource utilization. The first concern is to satisfy the demands of the customers at all times. Thus, it is essential to improve the customer service of a company. This involves four concepts, including manufacture, transport, supply, and service. All of these are governed by costs and timing. However, for the clients, the more important is timing. For the clients to be satisfied, the company must provide their needs at the right place and right time.
The utilization of resources is crucial to satisfy the customers by providing them high-quality products. Insufficient utilization of resources, despite achieving excellent customer service, will result in the failure of the operating system. This aspect analyzes the issues on the rate of production over the volume of output, product range, and quality, and the cost of operation (Kumar & Suresh, 2009).
To some extent, customer service and resource utilization conflict, like in the case given. Now, we will discuss the issues in customer service and resource utilization that a...