Employee Empowerment in Building Partnerships Between Companies and Customers

Partnerships
Student's Name
Institution
Partnerships
Partnerships between companies and customers can yield significant mutual benefits. Employee empowerment plays an essential role in building the partnerships between companies and their customers. According to Weiss (2016), employee empowerment leads to creativity and innovation in addressing organizational problems. Therefore, empowered employees can participate in decisions and activities that promote the partnership between companies and customers. Given that employees interact more with customers compared to management, they understand more the needs of customers. Employees can thus facilitate the partnership between companies and customers by acting as the link between the two.
The structure of an Agile Organization might be the goal of empowerment and partnerships because of its ability to change quickly according to the environment's needs. Customers' needs change qu...