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Pages:
3 pages/≈825 words
Sources:
2 Sources
Level:
APA
Subject:
Literature & Language
Type:
Essay
Language:
English (U.S.)
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Topic:

Research a global organization and a cultural issue that affects this organization's interactions outside the United States (American Express) (Essay Sample)

Instructions:
Cross-Cultural Perspectives Research a global organization and a cultural issue that affects this organization's interactions outside the United States. Define the cultural issue within the global organization. Prepare an analysis of the ethical and social responsibility issues that your selected organization must deal with as result of being a global organization. Write a paper summarizing the results of the analysis. Include the following: - Identify ethical perspectives in the global organization. - Compare these ethical perspectives across cultures involved in the global organization. source..
Content:
AMERICAN EXPRESS Name Course Name Tutor Date of submission American Express The company is a multinational financial service provider which has the headquarters at Three World Financial center, Manhattan, New York is the United States. It deals with credit cards, charge card and the traveler`s cheque. The cultural issue indentified in this case is valuing of the team with which the organization is working with. The company has received variety of awards as it had created a winning corporate culture and also appreciated workplace diversity. The company has maintained commitment to the workplace ethics and culture. The company has recognized one fact that the employees communicate a lot to the outside world about the particular firm hence they ensure that the workers adhere to the ethical and cultural codes. Employees communicate the organization`s mission. The firm does this through spending time with the employees and also providing the necessary resources. The strong understanding is mutual to the parties involved which is another factor that contributes to the company team. The company values is also a key contributor to the company culture which is accompanied by the ability of the top level executives who act in the same way that the employees are supposed to act. When the employees see that the senior person is adhering to the culture of the organization, such an employee will be able to try as much as possible adhere to the code. Some of the values are: one, customer commitment where the employees should maintain good interpersonal relationship with the clients, Providing quality service to the clients to make them satisfied with the service,...
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