The Technology Changes Organization’s Change Management

Organization’s Change Management
Name
Institution
Organization’s Change Management
Change is often considered to be one of the constant for organizations. Most organizations are obliged to embrace change so that they can respond to the changes in technology and provide better services to their customers. Within hospitals, change has been seen especially on using electronic health to provide better services to the patients. In this paper, I am going to look at the technology changes that have taken place within the hospital industry with focus on MD Anderson.
Currently, hospitals implement electronic health record (EHR) as a strategy to reduce the rate of illegal access to patients’ private information. The traditional desperate system performed tasks separately, for example, one system did orders, one system did pharmacy, and one system did documentation. However, EHR combines all records into one platform for more integrated and efficient care for patients. The system has enabled centralization of records and efficient storage of patients’ records. One of the hospitals that have implemented the new system is MD Anderson which is a cancer center. MD Anderson is located at Texas in the US and it is the world’s leading cancer center. The medical center is devoted exclusively to cancer patient care, education, prevention, and research. Therefore, the assignment focuses on the appropriateness of the EHR implementation by MD Anderson.
The hospital spent approximately 160.5 million dollars in 2016 in implementing the EHR project which reduced its income level for the year by 56.6%. The reduction in income was attributed to decline in revenue could have been collected from patients during the period and improvement in expenses such as consultation fees, salaries, and wages (Burns &Pauly, 2018). The number of full time workers improved and they needed rise in wages, salaries, and payroll-related costs. Specifically, the other payroll-related costs include improved premium sharing rates, amortization, and depreciation expenses which were related to the completion of several large projects, software projects, and management of other facilities. Moreover, consultation expenses that were related to Epic go-live including expert services and fees drastically improved. However, the organization adopted the strategy of focusing on post implementation effectiveness to improve operational efficiencies and clinical productivity to enable the center return to its normal operations (Burns &Pauly, 2018). Also, the company decided to bring in new leadership it employed an interim president and a chief operating officer. The new leadership focused on increasing patients activities where those who were not previously treated now received the Medicare they needed. The strategy helped in reducing the volume of patients who had been told to wait for a long time before receiving their treatment.
The change negatively affected various stakeholders to the company including the employees, shareholders, regulatory authority, patients, and medical suppliers. First, almost 900 workers lost their jobs, the government lost a substantial amount of revenue that it collected from the company, the dividends to shareho...