Interpersonal Communication in the Workplace

Conflicts in Workplace Relationships
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Conflicts in Workplace Relationships
Introduction
Interpersonal communication plays an essential role in interactions among individuals in the workplace. Individuals are required to speak to their peers, seniors, and other stakeholders of the organization to ensure operations can run smoothly. Consequently, communication not only plays a role in transmitting knowledge and information to each other but also enables the development of relationships (Solomon & Theiss, 2022). Therefore, while the results of such interpersonal communication are aimed at being beneficial to its users, it can also be harmful when handled inappropriately, leading to conflicts. It is, therefore, important in professional settings to understand how to use communication effectively to enhance the working environment and promote meaningful interactions.
There are various elements of interpersonal communication involving the message, channel, context, feedback, and the parties themselves. The communication parties involve the sender, who originates a message, and the receiver, who is the intended recipient. The message entails the information or data intended to be passed to another party, while the channel involves the element used to move the message from one individual to the other (Lane, 2016). Context is essential in communication since it considers the general atmosphere and mood in the area and the people to whom the message is to be sent. This is particularly important because, despite a message's importance or relevance, bringing it up in the wrong context can develop serious problems among the involved parties. Apart from that, the feedback entails the reactions once the message starts being delivered to the other party (Aloia et al., 2020). These elements must work together for information to be passed and for appropriate co...