Negotiation Using a Mediator Between Japanese and American Delegation

Negotiation Using a Mediator
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Collecting cultural information is vital for successful negotiation between an American and Japanese delegation. It would be critical to gather information concerning the communication styles and values of the two cultures. Since Japanese culture extensively focuses on nonverbal and indirect communication, a mediator would understand the nuances of their facial expressions, body language, and gestures. In contrast, American communication is more explicit and direct. Such cultural information is vital in avoiding miscommunication and misinterpretations in the negotiation process. Also, it is crucial to collect information on the hierarchical structures of the two delegations. Japanese organizations follow a well-structured hierarchy where superiors approve significant decisions, as evident in the “ho-ren-so” concept (Merchant, 2018). On the other hand, American workplaces significantly foster individualism and thus may lack such hierarchical structures. Comprehending the above distinctions in decision-making processes is critical in anticipating conflicts and ensuring seamless negotiation decisions. Furthermore, understanding the cultural norms about teamwork and conflict resolution is essential (Jandt, 2016). Japanese workplaces focus on group harmony and cohesion, while Americans encourage individual freedom and career development. Understanding such cultural differences wil...