TU Questions: Computer Services Inc. How Would you Motivate the Employees Better to Achieve Stronger Results?

TU questions: Computer Services Inc
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Describe the general characteristics of the business that you learned about from background material (activity, number of employees, location, type of business), etc.
The headquarters of Computer Services Inc are in Paducah, KY, with 1094 employees working for the company in the headquarters and subsidiaries (WSJ, 2015). The company mainly provides core processing manages payment processing for mobile and internet payments, it also provides managed services including cloud computing. Additionally, the company provides integrated banking solutions while ensuring regulatory compliance during services provision. Computer Service, Inc then provides services to the business community, corporate entities and financial institutions mainly in the U.S.
Describe the management structure of the company. Is there an organization chart? One owner, etc.?
There is a functional management structure at Computer Service, Inc, with the employees reporting to the different heads of the departments. Even tough, the bulk of the staff members deal with IR related work, the coordination of activities is crucial to the success of the organization. The departmental heads manage activities in finance, regulatory compliance, technology services, risk management, Information as well as sales and marketing. There is no one owner, while the management team and board make strategic decisions.
How do you characterize the management style, based on your readings from Module 3?
Since the management have to handle different situations as they plan, organize and control activities, their style of management affects business operations. The CEO, Steven A. Powless relies on a permissive leadership style with the other managers making major decisions affecting their departments. There is a degree of autonomy among the departments but there is also coordination that limits a breakdown in communication. At the same time, offering direction to subordinates and supervising them is appropriate for the organization.
Based upon what you learned from doing research on the organization, what are the key management/leadership qualities? Why are these qualities important for the organization?
Committed managers, who have good communication skills, are honest and can delegate inspire the employees to achieve the set objectives (Hills & Jones, 2012). Honesty is important to facilitate ethical decision making in organization where employees and team members internalize the values that are pa...