Logistical Quality Control: Benchmarking Of The Warehouse's Performance

Logistical Quality Control
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Logistical Quality Control
Question 1: Benchmarking of the Warehouse’s performance
Benchmarking in a warehouse requires constant tracking of key performance indicators over a period of time to monitor the performance to ensure improvement This technique is normally based on a Plan-Do-Check-Act cycle that is done continuously (Hassiotis, 2015). Thus, the best procedure for benchmarking performance for MyShoppingCart.com includes determination of performance metrics through;
Trucking time at the warehouse’ dock which encompasses examination of the processes in the warehouse such as picking orders, packing and shipping processes. Such processes should be streamlined to ensure minimization of time wastages. Therefore, truck time at the warehouse is crucial to unfold hidden issues such as inadequate labor, lower productivity, and ineffective utilization of warehouse structure among others (Stone, 2012). This will decrease the time taken by motorcycles at the warehouse which saves on costs and enhances productivity. Secondly, there is a need to reduce the time from receiving and delivering to the consumers. Therefore, it is critical to ensure effective sorting; quick conveying systems which optimize the processes in the warehouse (Stone, 2012).
Thirdly, an effective management of the days-on-hand in the warehouse should be considered to ensure the reduction of inventory levels in the warehouse which increases costs of storage. This technique examines the time taken by a product in the warehouse hence it helps in tightening up quick delivery practices. Therefore, the use of automated storage system should be implemented to ensure cost reduction in storage besides reducing the inventory storage area. Thus, implementing just-in-time inventory technique in the warehouse lowers the capital costs when keeping more inventories at hand. Such techniques can only be applied after considering the cost/ benefit analysis (Stone, 2012). On the same note, ensuring benchmarking performance in the warehouse requires that there is an effective management of the cost per line item shipment. The process usually requires order picking and packing which brings in employees, information technology, equipment and customer needs (Stone, 2012).
Lastly, the management of MyShoppingCart.com should practice the perfect orders and error-free rate. This measure is always determined by the percentage of the perfect orders to determine performance. This technique normally ensures accuracy, time spent and all costs associated with the activ...