Business Examination of Verizon

Purpose
This project is the second of four projects. It also represents the second part of the external environmental analysis part of a strategic management plan. You will use the tools and apply concepts learned in this and previous business courses to demonstrate an understanding of how organizations develop and manage strategies to establish, safeguard and sustain their competitive position in the 21st century (rapidly evolving/shifting/changing), uncertain hyper-competitive business environment.
Monitoring competitors’ performance is a key aspect of performing an external environment analysis. This project provides you with the opportunity to evaluate the competitive position of your assigned company and integrate that information in a partial SWOT (OT), Porter's Five Forces, External Factor Evaluation (EFE) matrix, and Competitive Profile Matrices (CPM).
In this project, you are presenting a report document. The expectation is that the report provides details to help the audience grasp the main topics and to understand and complete the External Environmental Analysis.
"Analysis" is the operative word. In analyzing the external environment, you are expected to thoroughly research the company. As part of this effort, you will need to take that research and break it into small parts to understand better what is happening in the external environment of the business. In researching an industry, it is important to understand that every company within an industry is different, so gathering information on one company does not mean that the collected information is relevant to other companies. When researching, parsing the material is critical to an accurate analysis. Avoid presenting just any information as that may lead to using irrelevant information.
You will then write the report in your own words to share the external analysis. You are expected to present information and support the ideas and reasoning using the course material and your research. You will not lift any information from source documents without properly citing and referencing. For the technical analysis aspect of the project, you must create the technique on your own and may not use any source material that you happen to find. No work from a clearinghouse or similar website may be used or cited as a credible source.
Outcomes Met With This Project
Utilize a set of useful analytical skills, tools, and techniques for analyzing a company strategically;
Integrate ideas, concepts, and theories from previously taken functional courses including accounting, finance, market, business, and human resource management;
Analyze and synthesize strengths, weaknesses, opportunities, and threats (SWOT) to generate, prioritize, and implement alternative strategies to revise a current plan or write a new plan and present a strategic plan.
Instructions
Step 1 Specific Company for All Four Projects
The company that your Instructor has assigned to you for Project 1 is the company you will use for this project (VERIZON). The assigned company must be used for this project and in subsequent projects in the course. Students must complete the project using the assigned company. Deviating from the assigned company will result in a zero for the project.
After reading the course material, you will complete the steps below.
Step 2 Course Materials and Research
You must research information about the focal company and the environment for this project. You are accountable for using the course materials to support the ideas, reasoning, and conclusions made. Using course material extends beyond defining terms—the 'why and how' of a situation. Using one or two in-text citations from the course materials and then relying on Internet source material will not earn many points on the assignment. A variety of source material is expected, and what is presented must be relevant and applicable to the topic being discussed. Avoid merely making statements but close the loop of the discussion by explaining how something happens or why something happens, which focuses on importance and impact. In closing the loop, you will demonstrate the ability to think clearly and rationally, showing an understanding of the logical connections between the ideas presented from the research, the course material, and the question(s) being asked.
Note: Your report is based on the research results performed and not on any prepared documentation. What this means is that you will research and draw your own conclusions that are supported by the research and the course material rather than the use of any source material that puts together any of the tools or techniques whether from the Internet, for-pay websites, or any pre-prepared document, video or source material. A zero will be earned for not doing your own analysis.
Success: The analysis is based on research and not opinion. You are not making recommendations, and you will not attempt to position the focal company in a better or worse light than other companies within the industry merely because you are completing an analysis on this particular company. The analysis must be based on factual information. Any conclusions drawn have to be based on factual information rather than leaps of faith. To ensure success, as stated above, you are expected to use the course materials and research on the focal company's global industry and the focal company. An opinion does not earn credit, nor does the use of external sources when course materials can be used. It is necessary to provide explanations (the why and how) rather than making statements. Avoid stringing one citation after another, as doing so does not show detailed explanations.
Library Resources (Required for Company Research)
Statista - All the information needed for your assigned company must be obtained from one of the library's suggested online company research databases. To use these resources, go to the main navigation bar in the classroom, select Academic Support and then select Library. Next, select Databases by Title (A - Z). Since your primary online company research database is Statista, select S from the alphabet list, and scroll down to select Statista Online. See Dr. Kathy's Notes for Week 2 for some more guidelines about using Statista.
Dun and Bradstreet's Hoovers Database, among others, is another excellent source for company research, competitor, and industry information.
You can find relevant and significant additional information required for company project research by using https://libguides(dot)umgc(dot)edu/business-research
Additional Library Resources
Research for Company Financial Ratios: Financial Research.
Research for Industry Financial Ratios: CSI Market.
Use "OneSearch" to find scholarly articles by clicking Library under Academic Support on the classroom main menu bar and checkmark "Scholarly Journals Only" prior to starting a search.
Library Support Personal Assistance
Extensive library resources and services are available online, 24 hours a day, seven days a week at https://www(dot)umgc(dot)edu/library/index.cfm to support you in your studies. In addition, the UMGC Library provides research assistance in creating search strategies, selecting relevant databases, and evaluating and citing resources in various formats via its "Ask a Librarian" service at https://www(dot)umgc(dot)edu/library/libask/index.cfm.
Step 3 How to Set Up the Report
The document has to be written in Word or RTF. No other format is acceptable. No pdf files will be graded. Use 12-point font for a double-spaced report. The final product should be 9 - 10 pages. The final project may not exceed 10 pages, including all tables and matrices, but excluding the title and reference pages. Do not use an Appendix.
Create a title page with the title, your name, date, the course number, the instructor's name.
Create Topic Headings that correspond to exact sections of the project requirements. Use the Headings and Heading Numbers listed below in red font.
Step 4 Write the Report - using the following headings in that are in red below.
I. Porter's Five Forces for the Industry
Perform a Porter Five Forces analysis on the organization's industry
The industry is the industry determined for Project 1 (See Dr. Kathy's Notes for Week Two).
a. First, use the course materials to identify the five forces and what components make up each force.
b. Then, perform an analysis of each force that clearly discusses the ‘why and how’ and concludes with the effect of the given force on the fortunes of the industry (industry profitability) and/or industry dynamics; that is, whether the effect of the force on the industry is weak/modest/average/moderate or strong/severe.Use industry research for support.
You may not use a Porter Five Forces analysis that is already completed and available on the Internet. A zero will result if used as the analysis results from your research and your own development.
II. Porter's Five Forces for the Company
Perform a Porter Five Forces analysis on the focal company in particular.
Perform an analysis of each force that clearly discusses the ‘why and how’ and concludes with the effect of the given force on the fortunes of the focal company; that is, whether the effect of the force is weak/modest/average/moderate or strong/severe on the focal company. Use company research and course materials for support.
You may not use a Porter Five Forces analysis that is already completed and available on the Internet. A zero will result if used as the analysis results from your research and your own development.
III. Competitive Analysis
Perform a Competitive Analysis using the focal company’s closest three competitors plus the selected company. Explain why these companies are competitors, using course materials for support of your rationale. Analyze the competition's products and services, explaining features, value, targets, etc. What are the competition's strengths and weaknesses, and what is the market outlook for the competition? Use industry research and course materials for support in this analysis.
IV. Critical Success Factors
Identify and discuss at least eight (8) key success factors (critical success factors), using both course materials and industry research for support. Each industry has different key success factors, so make sure the success factors fit the industry. Review the Competitive Profile Matrix example under Week 3 Content for clarification.
V. Competitor Profile Matrix (CPM)
Develop a Competitor Profile Matrix (CPM) to compare your company with these three competitors (from section III). Explain how you developed the matrix. Make sure to support your reasoning with course materials and industry research.
VI. Partial SWOT (OT) Table and Analysis
(A SWOT analysis is a tool used to assess the strengths and weaknesses (internal environment) and the opportunities and threats (external environment) of an organization. You will complete a partial SWOT analysis only completing an analysis on the OT (Opportunities and Threats). The information presented is not based on your beliefs but fact-based, data-driven information. The items used in the OT are factors that are affecting or might affect the focal company or those companies within the identified industry.)
VI.A. OT Table
Develop an OT table using your research to identify at least five (5) opportunities and five (5) threats that influence the industry and the focal company. Use industry or company research for support of each opportunity and threat. Make sure to cite the elements within the table.
VI. B. OT Analysis
Perform an OT analysis (separate from the SWOT table). Use course materials and company and industry research for support.
You may not use a SWOT analysis that is already completed and available on the Internet. The OT is for the focal company and no other company. A zero will result if used as the analysis results from your research and your own development.
VII. External Factor Evaluation (EFE) Analysis
The External Factor Evaluation (EFE) matrix will allow you to use the industry analysis and the competitive analysis to assess whether the focal company can effectively take advantage of existing opportunities while minimizing the identified external threats that will help you formulate new strategies and policies. You will use the opportunities and threats from the OT analysis.
Using the information gathered for the OT analysis, develop an EFE matrix using five (5) opportunities and five (5) threats. Discuss how you developed the EFE matrix and the outcome. Make sure to support your reasoning for the weights and ratings with course materials and company/industry research.
VIII. Conclusion
Create a conclusion. The Conclusion is intended to emphasize the purpose/significance of the analysis, emphasize the significance/consequence of findings, and indicate the wider applications derived from the main points of the project’s requirements. You will conclude with the findings of the external environment analysis. Use course materials and industry/company research for support in this section.
Step 5 Review the Paper
Read the paper to ensure all required elements are present.
The following are specific requirements that you will follow. Use the checklist to mark off that you have followed each specific requirement.
Checklist
Specific Project Requirements
Proofread your paper.
Read and use the grading rubric while completing the paper to ensure all requirements are met to lead to the highest possible grade.
Third-person writing is required. Third-person means that there are no words such as “I, me, my, we, or us” (first-person writing), nor is there use of “you or your” (second-person writing). If uncertain how to write in the third person, view this link: http://www(dot)quickanddirtytips(dot)com/education/grammar/first-second-and-third-person
Contractions are not used in business writing, so do not use them.
Paraphrase and do not use direct quotations. Paraphrase means you do not use more than four consecutive words from a source document. Removing quotation marks and citing is inappropriate. Instead, put a passage from a source document into your own words and attribute the passage to the source document. There should be no passages with quotation marks. Using more than four consecutive words from a source document would require direct quotation marks. Changing words from a passage does not exclude the passage from having quotation marks. If more than four consecutive words are used from source documents, this material will not be included in the grade.
You are expected to use the research and weekly course materials to develop the analysis and support the reasoning. There should be a robust use of the course material. The material used from a source document must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. Changing words from a passage does not exclude the passage from having quotation marks.
Use in-text citations and provide a reference list that contains the reference associated with each in-text citation.
You may not use books in completing this problem set unless it is part of the course material. Also, do not use a dictionary, Wikipedia, or Investopedia, or similar sources. You may not use Fern Fort University or any other for-fee website.
Provide the page or paragraph number in every in-text citation (except videos and podcasts). See Dr. Kathy's Notes for Week One for guidance on this course requirement.
Course materials:
https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter4_ManagingFirmResources.pdf
https://www(dot)youtube(dot)com/watch?v=5DFd-ZNbNX4&embeds_widget_referrer=https%3A%2F%2Flearn.umgc.edu%2F&embeds_euri=https%3A%2F%2Fumgc.h5p.com%2F&embeds_origin=https%3A%2F%2Fumgc.h5p.com&source_ve_path=MjM4NTE&feature=emb_title
https://www(dot)youtube(dot)com/watch?v=fYWHaOjWnN8
https://www(dot)youtube(dot)com/watch?v=VIHeb4mThOA
https://www(dot)youtube(dot)com/watch?v=U_vzpjzSv5s
https://strategicmanagementinsight(dot)com/tools/competitive-profile-matrix-cpm/
https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter5_SelectingBusiness-LevelStrategies.pdf
https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter6_SupportingBusiness-LevelStrategy.pdf
https://www-jstor-org(dot)ezproxy(dot)umgc(dot)edu/stable/256040
https://leocontent(dot)umgc(dot)edu/content/dam/course-content/tus/bmgt/bmgt-495/document/Strategy-Formulation%20Analytical%20Framework.pdf
http://www(dot)netmba(dot)com/strategy/matrix/bcg/
https://www(dot)businessstudynotes(dot)com/finance/strategic-managment/how-to-prepare-the-internal-external-matrix/
https://leocontent(dot)umgc(dot)edu/content/dam/course-content/tus/bmgt/bmgt-495/document/QSPM%20Explained.pdf
https://www(dot)youtube(dot)com/watch?v=U_vzpjzSv5s&embeds_widget_referrer=https%3A%2F%2Flearn.umgc.edu%2F&embeds_euri=https%3A%2F%2Fumgc.h5p.com%2F&embeds_origin=https%3A%2F%2Fumgc.h5p.com&source_ve_path=MjM4NTE&feature=emb_title