Portfolio Project: Consolidated Organizational Change Strategy

Organizational Change Portfolio Project
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Transformational leadership constitutes an authentic approach to solving most of the recruitment agencies' problems, including ineffective communication and lack of morale. This leadership model addresses communication problems by inspiring employees to collaborate with their peers and managers toward attaining corporate vision and mission. In addition, addressing communication problems is a prerequisite for organizational success because employees will integrate efforts and thus increase revenues and business sustainability. As recruitment agencies focus on personalized and inclusive recruitment searches, the management must sustain effective practices that guarantee growth and sustainability. This paper discusses the background and rationale for the shift from bureaucratic to transformational leadership practices, the communication plan, hurdles or resistance to change, and mitigation strategies, implementation timeline, sustainment plan, and methods of evaluating the change.
Background and Reason for the Organizational Change
Lexington Recruitment is one of the fastest-growing staffing agencies in the United States, specializing exclusively in personalized and inclusive executive recruitment searches. The company predominantly serves the international hospitality industry and is passionate about building sustainable relationships with candidates and clients. However, Lexington Recruitment is currently faced with the issue of poor communication regarding the company's expectations. A critical appraisal of the existing organizational culture reveals that the problem emanates from the bureaucratic leadership model that the company uses. In this leadership model, corporate executives depend on their position within the explicitly delineated hierarchy to influence their followers, uphold the delineated organizational rules and procedures, and become increasingly suspicious of change and inflexibility (Abun et al., 2022). Management's rigidity and skepticism regarding new initiatives have resulted in communication breakdowns as employees lack a sense of direction. This problem could be changed by instituting a paradigm shift from a bureaucratic to a transformational leadership model and processes. Transformational leadership is the change that needs to be implemented because these leaders demonstrate strong communication skills. Their messages are increasingly inspiring, consistent, and authentic, allowing them to capture their follower's attention and achieve the necessary buy-in when introducing new initiatives or changes.
According to Khan et al. (2020), transformational leadership entails executives' ability to derive the performance of their staff beyond expectations via effective communication to inspire, cultivate trust, encourage, and develop their followers. In this context, the leadership model is anchored at authentic interactions and information sharing between the leaders and their followers and, thus, can be beneficial in augmenting employees' motivation and sense of direction. It can also support psychological empowerment. Communication problems result in a lack of morale and a deteriora...