Assignment 1

Application Assignment: Hamburger University and McDonald's
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Application Assignment: Hamburger University and McDonald's
McDonald's is a key company that heavily considers strategic training and development. McDonald's is an American and multinational food company that offers high-quality foods due to reliable skills in the workforce. It was established in 1940 in San Bernardino (McDonald's, 2022). The company rechristened hamburgers and later expanded to different parts of the country. Initially, it was located in Illinois and later shifted to Chicago to allow it to attract more customers. It is identified as the world's largest in terms of revenue and workforce. The company's core products include French fries, cheeseburgers, and hamburgers. Other products also feature desserts, milkshake shakes, and soft drinks. Its revenues are retrieved from different sources, including fees, rent, and royalties. Besides, it has the second-largest workforce globally, with 1.7 million employees. McDonald's business strategy is based on its ability to meet the customers' expectations due to high-quality employee intervention. The paper addresses Hamburger University's practices that promote McDonald’s business strategy.
Hamburger University and Company's Business
Hamburger University adequately supports McDonald's business strategy. It is one of the known and high qualitative universities that offer a degree in hamburgerology. The University produces high potential skilled managers with adequate skills in all business sectors. It aligns with McDonald's key skills, a company serving 60 million customers. The University provides adequate skills to new students who, after graduation, find a space at McDonald's. Besides, it ensures the new students understand the required skills in the company to maintain high-quality products and services to the customers. The University also promotes student collaboration and sharing of skills to ensure they meet management skills thresholds (Hamburger University, 2022). Due to the upsurge of customers in the company, the University opts to produce more students with high-quality management skills to sustain the increasing demands. The University also engages with Mcdonald's during the student's internship to train them on the key challenges experienced while handling the customers. Therefore, the new students gain primary information relevant to sustaining customers' growth and development.
Additionally, Hamburger University is committed to producing students who have basic management knowledge, including planning, leading, controlling, and organizing. McDonald's is fast food business; consequently, it must adhere to the employees who have essential management skills to enhance customer services and retention. Hamburger University considers the basic management skills in its program to sustain the professional development of its learners and easily get promotions upon joining the company. Besides, the University provides the key skills of customer engagement throughout the program. The ultimate goal of McDonald's is to promote customer satisfaction and retention (McDonald's, 2022). Consequently, ...