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13 pages/≈3575 words
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Subject:
Management
Type:
Case Study
Language:
English (U.S.)
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Topic:

Costco Wholesale Corporation : IT Technology Application

Case Study Instructions:

There is an excellent example. Write a research report based on the excellent example. The focus of the report is to highlight the application of Costco's it technology. The repetition rate is required to be below 15%


Tips of report writing

  1. Introduction of the company

It shows your overall understanding of the company.

  1. Describe the IT applications in the company, emphasizing ONE major IT in the company.

This is the part you need to search by yourself via the company’s annual report, website, or newspapers, etc. Please give a brief introduction of ALL/major IT applications first before focusing on ONE major IT. It shows your overall understanding of the company’s IT usage.

The IT applications and the one major IT issue in the company are the broad categories we have learnt in the lectures, e.g., TPS, ERP, E-Commerce, IT security, KM, etc. One major IT should be included in the introduction of these IT applications. 

One or two paragraphs are sufficient to address the issue.

  1. Discuss the advantages and disadvantages the ONE major IT have brought to the company.

This is the major part of the report. For example, you can discuss the benefits/advantages and problems/challenges E-Commerce has brought to E-Bay, or KMS has brought to Tata.

  1. Give possible suggestions/solutions to the problems/challenges of the ONE major IT.

 Another important part of the report! Please give your suggestions/solutions to the problems you have addressed in part B, point by point. 

 Last, please remember that the group written report is quite different from your presentation. Additional references or supports are needed in your report writing. We are looking for a scientific paper with appropriate insertion of figures, charts and/or tables.

  1. 1.      Project written report 

3.1   Content

In this project, you should complete the following tasks:

A: Identify a company and its smart IT application(s) (maybe beyond our lecture content); after a general introduction of all the IT applications the company is using, please focus on a new and smart IT application adopted by the company, and give an in-depth study of it.

— this is an introductory part of the whole project report. Please include the company’s general information, a brief implementation story on the selected smart IT and some basic study on that IT.
The smart IT application could be any ONE in the following list:

-          Social media/social network technology (Enterprise 2.0)

-          Big data/Business Intelligence applications

-          New E-Commerce applications

-          Enterprise applications based on the big four IT areas

-          Wireless technologies (e.g., IoT, NFC)

-          Cloud computing

-          Intelligent knowledge management systems

-          Web 2.0/3.0 technologies

-          Smart machines/robots/AI

-          AR/VR

-          Blockchain

-          Any other new IT applications

(Note: Please communicate with your lecturer for comment.)

B: Evaluate the effectiveness of the particular smart IT application

 — this is a major part of this project which analyses the benefits and problems the smart IT application bring to your company. Can consider different perspectives of the influence (e.g., technology, management, organization, society, customers, and others).
Analyses should be comprehensive and critical. It should be a full demonstration of your understanding on the impact of IT on an organization. 

C: Recommendations or Suggestions

 — another key part of this project. You should relate the suggestions on improvement or solutions (point by point) with the problems identified and discussed in part B.
Be creative in problem-solving and forecasting.

* Please note that more research and analysis on your own is required.  Necessary supports  and references are needed.  

3.2   Format & referencing

-          Length: no more than 20 pages, including tables, figures and references.

-          Font: 12 size

-          Line space: 1.5 or double

-          Margins: 1 inch (2.54 cm) all around

-          Cover page: list group name, all members’ names and student IDs.
                    Group name example: LTL401, represents Lecture 004, Group 1;
                                                        LTL706, means Lecture 007, Group 6.

-          Reference: Please follow APA reference style

 http://www.apastyle.org/learn/tutorials/basics-tutorial.aspx

3.3   Deadline

April 23rd, 2021, 12 pm (Friday noon) Softcopy only

 (Late submission leads to mark reduction.)

3.4   Submission matters

-          Softcopy – Blackboard – Assessments – Group report (Turnitin)

* Name the document(s) with your group number, as exemplified in Point 3.2, in your
   e-submission                                                                                                   

-          One submission ONLY for each group.

3.5   NO plagiarism!

The originality report from Turnitin software should be submitted together with your  group report. Similarity index >15% is hardly acceptable; index > 20% will lead to

 “0” mark automatically.

Note: For the second and subsequent submissions, Originality Reports will require at least 24 hours to process. Tunitin student guide: http://edc.polyu.edu.hk/PSP/SG_Turnitin.pd

Case Study Sample Content Preview:

COSTCO Research Report
Name
Institutional Affiliation
COSTCO Research Report
Introduction
Every business exists in a certain environment that consists of both internal and external factors and thus, it is upon the company to establish its strengths and weaknesses and position itself appropriately to deal with the ensuing opportunities and threats. Information technology (IT) is one of the major developments not only in the retail sector but also in its widespread application in other industries as a measure to alleviate internal business problems and promote efficiency (Ricciardi et al., 2018). IT has become a phenomenal addition to many companies’ operations include Costco. The company acknowledges the importance of IT systems in their quest to operate efficiently and consequently, its overall performance.
Costco asserts that “failure to execute complex IT projects and have these IT systems available to our business will adversely impact our operations” (Costco, 2020, p. 22). It is fair to highlight that Costco has lagged relative to technology given that most of its primary mode of operations was predicated upon an in-store value proposition. In this case, the focus will shift to its efforts in integrating various technological resources with the prime focus being PaxPro information management software systems, Costco Collaborative Retail Exchange (CRX), which advances the company’s supply chain efficiency, and e-commerce, which is the major IT application.
Costco Wholesale Corporation
Costco Wholesale Corporation (Costco), which trades as COST at NASDAQ, is an excellent example of a well-performing company, financially, and one that has been in the industry for an extended period. The company’s history dates back to 1983 when James D. Sinegal and Jeffrey H. Brotman opened the first Costco in Seattle. 7 years earlier, Sol Price had set his operations in San Diego where he had open a warehouse club retailing with whom he was the pioneer of this model. In 1993, the two companies, Costco and Price Company merged their businesses to form PriceCostco changing to Costco Companies, Inc. in 1997. This position set the pace for the company’s exponential growth apparent in that it was the first enterprise that grew its sales from zero to $3 billion in less than six years. The merger in 1993 meant that the new-formed entity had 206 locations, which were responsible for the $16 billion in annual sales (Costco, 2021).
Today, the company is regarded as “the largest membership-only warehouse club in the United States” (Alshakhoori et al., 2015, p. 30). The operating philosophy guiding the firm is to keep the costs down thereby ensuring that their members receive the benefits thereof (Cascio, 2006). Further, the company complements this option with its never-ending quest to attain optimal efficiency, which explains why it operates the no-frills warehouse format. The company's desire to ensure that its quality is unrivaled is evident in its 4,000 stock-keeping units, which is are significantly lower than the 30,000 that are found in most of its competitors and supermarkets (Costco, 2021). Thus, the company chooses its commodities carefully relative to features, brand, price, a...
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