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Pages:
2 pages/≈550 words
Sources:
3 Sources
Style:
APA
Subject:
Education
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 7.92
Topic:

Resolving Conflict in a Professional Manner

Case Study Instructions:

Conflict is inevitable in any workplace setting. In schools, the effectiveness of the educational team is important to the well-being of every student. Therefore, it is important for educators to resolve conflict in a professional manner that promotes collaboration.
The following scenario informs the assignment:
Mr. Carson, a special education teacher, has called a problem-solving meeting with a team of professionals who work with his seventh grade student, Melissa. Mr. Jones, Melissa’s science teacher, has expressed concerns about Melissa’s ability to engage in class on a day-to-day basis, both academically and behaviorally. Mr. Carson decided to invite a team to help problem solve as he has been successful working with special education students in a general education classroom setting.
The team includes: Mr. Carson, the special education teacher and case manager; Mr. Kiernan, a math teacher; Mr. Barnaby, an English teacher; Ms. Chamley, a counselor; Ms. Amity, a social studies teacher; Ms. Claire, the assistant principal, and Mr. Jones, the new science teacher.
During the meeting, Mr. Kiernan expressed his gratitude toward Mr. Carson and his ability to guide the team through comprehensive problem solving steps to help Mr. Jones. Everyone participated in the discussion and brainstormed ideas except for Ms. Claire.
When it came time to evaluate the suggestions, Ms. Claire found numerous reasons why each would not work. She specifically cited legal implications and time constraints. Mr. Kiernan offered ways to mitigate these concerns, but Ms. Claire simply said, “No.” Mr. Kiernan was somewhat surprised to hear the others then agree with Ms. Claire, except for Mr. Jones who said nothing. Ms. Claire then referred to one of her original ideas and the others enthusiastically agreed that it would be a good starting point. Mr. Kiernan tried once again suggesting another option, finding a way to incorporate both suggestions, but Ms. Claire vetoed the idea. Mr. Jones seemed to tacitly accept the idea but left without much enthusiasm.
In a 500-750-word evaluation:
Describe the interpersonal conflicts and conflict management style presented in the scenario by the key characters and how they could potentially affect the learning environment and well-being of students with disabilities.
If you were Mr. Carson, explain how you would promote better collaboration in this situation to meet the needs of the student.
Provide potential solutions for meeting the needs of the student.
Develop a plan including two research-based collaboration and communication strategies to address the conflict and promote healthy peer-to-peer relationships.
Support your response with the topic Resources as well as a minimum of three additional scholarly resources.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.

Case Study Sample Content Preview:
Resolving Conflict in a Professional Manner
In organizational setups, conflicts are inevitable. If unchecked, such conflicts could degenerate into serious confrontations, undermine interpersonal relationships, and suppress organization success. For this reason, individuals must be quick to identify and resolve conflicts to avoid their potential negative effects. The case study presents an interpersonal conflict between teacher colleagues who hold different opinions concerning how to manage Melissa, a seventh-grade special education student who has difficulties engaging academically and behaviorally. To manage the conflict, the key characters in the case leverage different conflict management styles. For instance, Mr. Jones relies heavily on avoidance as his conflict resolution style. To this effect, Mr. Jones says nothing throughout the discussion. Additionally, she tactically accepts the ideas presented by her colleagues and leaves without much enthusiasm preferring to remain silent rather than engage in open confrontations with his peers. On her part, Ms. Claire leverages the competing style of conflict management. Unlike other participants, Ms. Claire finds numerous reasons why each suggestion would not work, citing legal implications and time constraints. Further, while her colleagues offer solutions to her concerns, she maintains a hardline stand and says “NO.” Finally, Mr. Kiernan uses compromising as his preferred conflict management style. With this in mind, he attempts to find a way to incorporate diverse suggestions by accommodating new ideas and ceding ground. 
As expected, each of the above conflict management styles could uniquely affect the learning environment and well-being of students with disabilities. For instance, while avoidance could promote peaceful coexistence between teacher colleagues and save them from engaging in direct confrontations with each other, it could predispose students to poor learning conditions and make it increasingly difficult for them to exploit their full potential (Su et al., 2021). Secondly, the competing conflict resolution style could breed a culture of competition among students ...
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