Facilitation Guide (Communications & Media Case Study)

Facilitation Guide
Name
Institution
Due Date
Facilitation Guide
Setting: This will be a virtual meeting via Zoom. Participants are expected to confirm availability and join from their different locations.
Purpose: The purpose of this meeting is to generate a list of possible enhancements to the company’s intranet, MyHelix, and then narrow the list down to three enhancements that will have the greatest positive impact on employee productivity and engagements.
Outcomes: As an outcome of this meeting, we should have a list of three possible enhancements to MyHelix that will lead to productive employee engagements.
Participants: The cross-functional team of Helix employees taking part in this meeting will include:
* Phil Phelps
* Milly Jones
* Alex Mahone
* Michael Scofield
* Patrick Nelson (facilitator)
Possible Issues:
* Different cultural backgrounds and their effects on communication between the teams on MyHelix.
* Apt times for meetings between the different teams to ensure 100% availability and productive contribution.
* Language barrier and its negative impact on communication.
* The team has an hour or 60 minutes to generate a list of enhancements and to narrow this list down to three with the greatest positive impact on employee engagement – further discussion over whether this time will be enough.
* Determine or discuss ways to extract value from MyHelix.
* Gathering feedback from employees on the effectiveness of MyHelix.
Opening (7 am ET to 7:10 am ET)
Welcome, all. First, a special appreciation for our teams in Ann Arbor and Hong Kong. The meeting is outside normal business hours, and I appreciate your commitment to our cause. To our German team, as well, I appreciate your commitment. I understand this is your lunch break, and I appreciate your decision to stick around for this meeting. Everyone has had to give up something to make this meeting happen, and I appreciate all efforts. Thank you once more.
Every addition or innovative idea the company invests in is subject to scrutiny and improvements. MyHelix is a treasured company idea whose impact could help ensure that we work as a team regardless of the geographical distance between us. However, we have not been getting value for money from this particular investment. The enhancements or ideas we deliberate on today should help us realize positive employee engagement via the platform.
Purpose: The purpose of this meeting is, therefore, to come up with ideas on how the company’s MyHelix could be enhanced and thus lead to productive and positive employee engagement.
Outcomes: At the end of the meeting, we ought to have a list of three possible enhancements to MyHelix that will lead to productive employee engagements.
Checkpoint: Are we in agreement over the purpose and outcome of the meeting? Kindly submit your vote to confirm everyone is on the same page.
Agenda Review: Here is our agenda or list of steps to help ensure we attain the purpose and outcome outlined above:
* We will take the next 15 minutes to gather points from everyone.
* These points will then be reviewed, and the duplicates will be e...