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Pages:
16 pages/β‰ˆ4400 words
Sources:
10 Sources
Style:
Harvard
Subject:
Social Sciences
Type:
Research Paper
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 93.31
Topic:

Innovative Service Design Around Sainsbury's: Creating Inclusive Community Experiences Through Food

Research Paper Instructions:

With citation, table of contents page and title page
Please help me divide the report into the following sections: 1.abstract2. Summary of team work and analysis of service processes 3. Rationalization and thinking of service design 4. Innovative thinking based on rationalization 5. Innovative service design concept output: to ensure the consumer experience and meet the emotional needs of consumers as the main discussion, around the content of the brief document provided to reflect and discuss about the follow-up quality improvement of services such as consumer feedback. 7. Concrete and feasible ways to improve service design 8. Summary

Length: 4,000 words + or – 10%. Weighting: 60%. 

Task: based on Assessment 1 Presentation on Sainsbury’s Live Project,

the second Service Design Project report will require you to work individually to carry out further investigation and research on how your proposed design solutions (that were presented in your first assessment presentation to Sainsbury’s) are received by the stakeholders of your chosen service. This will require you to conduct quantitative and qualitative primary research and an evaluation of your design solution based on stakeholder feedback.

The report will provide you with the opportunity to demonstrate written communication, public liaison and critical evaluation of your research findings and service design solution. Within the report, you will be expected to present your research findings, your contribution to the project problem and any further revisions you would recommend to the initial design solution. Analysis of the service design tools used to provide the solution, qualitative and quantitative evidence that back up your chosen outcome/design solution are also required.

The deliverable is a 4000-word report (+ or – 10%) and design solution that demonstrates your own design outcome, but one that is in keeping with and acknowledges the other team members’ solutions. The report needs to demonstrate a conceptual understanding of the discipline, as well as being able to apply the practical service design tools to the Case Study that you are investigating.

The document should be illustrated as appropriate. You may include additional information and design work in appendices. You should include a bibliography and acknowledge use of all sources and references using the Harvard system. You may wish to submit one hard copy with the design work if you are worried about image quality and you will need to submit an electronic copy through Turn It In

 

Research Paper Sample Content Preview:

Innovative Service Design around Sainsbury's: Creating Inclusive Community Experiences through Food
Student Names
Institutional Affiliation
Professor Names
Dates
Innovative Service Design around Sainsbury's: Creating Inclusive Community Experiences through Food
Contents Abstract 1 1.    Introduction. 1 1.1 Background. 1 1.2 Purpose of the Report 1 1.3 Scope and Limitations. 2 1. 2 Summary of Team Work and Analysis of Service Processes. 2 2.1 Collaborative Efforts and Team Dynamics. 2 2.2 Analysis of Existing Service Processes. 3 2.3 Identifying Opportunities for Improvement 3 Rationalization and Thinking of Service Design. 4 3.1 Understanding Customer Needs and Expectations. 4 3.2 Applying Design Thinking and Service Design Principles. 5 3.3 Co-creation with Stakeholders. 5 Innovative Thinking Based on Rationalization. 6 4.1 Conceptualizing Innovative Service Design Ideas. 6 4.2 Incorporating Digital and In-Store Experiences. 6 4.3 Ensuring Distinctly Sainsbury's Brand Experience. 7 Innovative Service Design Concept Output 7 5.1 Creating Inclusive Community Experiences. 7 5.2 Utilizing Food as a Catalyst for Bonding. 8 5.3 Addressing Customer Backgrounds and Abilities. 8 Discussion around Quality Improvement and Consumer Feedback. 8 6.1 Utilizing Consumer Feedback Mechanisms. 8 6.2 Analyzing Responses and Iterative Improvement 9 6.3 Empowering Store Colleagues in Community Engagement 9 Concrete and Feasible Ways to Improve Service Design. 10 7.1 Mapping Customer Journey and Touchpoints. 10 7.2 Prototyping Experiences for Feedback. 10 7.3 Measuring Success and Value of the Service Design. 10 Summary. 11 8.1 Key Findings and Recommendations. 11 8.2 Reflection on the Service Design Process. 12 8.3 Conclusion. 12 References. 13
Abstract
This exploratory study offers a comprehensive analysis of the groundbreaking venture design initiative carried out at Sainsbury's, with a primary emphasis on fostering an all-encompassing sense of community through gastronomy. The research offers concrete substantiation and validation in the form of tangible deliverables as well as direct input garnered from relevant stakeholders. A combination of qualitative and quantitative data is harnessed to underscore the efficacy of the proposed design interventions. In this comprehensive research report, we delve into a groundbreaking service design endeavor undertaken by Sainsbury's. Our primary objective was to foster a sense of inclusivity within the community through the medium of food. The report effectively encompasses the valuable input provided by stakeholders and integrates a wide array of qualitative and quantitative data to support our findings. A meticulous documentation of the project's core components, ranging from the development of assets to direct feedback and design improvements, serves as irrefutable evidence of the efficacy of our proposed service design solutions. This investigation report examines the growth and execution of pioneering solution blueprint notions focused on establishing comprehensive communal encounters via sustenance at Sainsbury's. The report scrutinizes the squad's cooperative endeavors, so...
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