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7 pages/β‰ˆ1925 words
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APA
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Health, Medicine, Nursing
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English (U.S.)
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Topic:

Professional Discourse: Change Management in Healthcare

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Hi, please use the letter template when writing this. Please use Australian English spelling.
Use the template i have attached. ensure all references are within the past 5 years. Use at least 20 references.
The role of a clinical leader: To motivate, to inspire, to promote the values of the Healthcare profession, to empower and create a consistent focus on the needs of patients being served. Leadership is necessary not just to maintain high standards of care, but to transform services to achieve even higher levels of excellence” (Department of Health, 2007, p.49 as stated in Stanley, 2023). You are a graduate registered nurse working on a surgical ward in a large regional hospital. You have been working on the ward for the past six (6) months and are feeling comfortable in your role as the registered nurse. In the past couple of weeks, you have observed/ noticed the following in practice and through your own professional development: • There have been many staff, inclusive of nursing and allied health who have resigned from their positions. You have also noted that the casual/ pool staff that are allocated to the ward are not happy to be there. You have overheard the pool staff make comments like “they do not feel welcome, they are always given the heaviest workload and if an incident occurs, they are always blamed.” • There has been an increase in patients being readmitted to the ward due to complications of wound breakdowns. When observing other staff members completing dressing changes for patients, you notice a large discrepancy in techniques and notice a significant lack in following the ward policy related to dressing changes. • After reading some journal articles for PD, you have identified that Electronic Medical Records (EMR) are utilised in some health services however in the regional hospital, medical records are paper- based version. This makes you wonder, what type of records have a more positive effect on patients and health care professionals? After reflecting on these observations, as a clinical leader, you have escalated your concerns to your Nurse Unit Manager who supports your concerns and advises you to write a letter to Myles Chamberlain, the Chief Executive Officer (CEO) of the health service district. In your letter, respond to the following: 1. Identify the issue/ practice concern/ ward culture that you would propose to change and give a background explanation why (using current literature). (250 words) 2. Identify two (2) interventions you propose to implement that are specific and achievable in relation to your identified area for change. Discuss how you are going to engage stakeholders and communicate these proposed interventions. (400 words) 3. Identify two (2) possible barriers to change, one (1) individual and one (1) organisational and discuss. (300 words) 4. Identify the leadership style that you will adopt in this innovation for change. Analyse how the attributes of this specific leadership style would benefit and guide success of this change management proposal. (400 words)
Department of Health. (2007). Our NHS: Our Future. NHS Next Stage Review Interim Report. London: HM Stationary Office Stanley, D. (2019). Values-based leadership in healthcare: Congruent leadership explored. SAGE
Use the Appendix in the Unit Outline file I sent. The assignment is actually to be written as a professional letter and must be written in first person. We are using this "observation" as the focus of the letter:
"There have been many staff, inclusive of nursing and allied health who have resigned from their positions. You have also noted that the casual/ pool staff that are allocated to the ward are not happy to be there. You have overheard the pool staff make comments like “they do not feel welcome, they are always given the heaviest workload and if an incident occurs, they are always blamed.”
Please use nursing databases when conducting research. Use the marking Criteria in the rubric to guide you through each dot point.
When addressing dot point 2: "Identify two (2) interventions you propose to implement that are specific and achievable in relation to your identified area for change. Discuss how you are going to engage stakeholders and communicate these proposed interventions. (400 words)"
Use the SMART goal format when proposing interventions. SMART is an acronym that stands for Specific, Measurable, Achievable, Relevant, and Time-bound. These are the criteria that you should use to define and evaluate your goals and objectives for your proposal. Goals are the broad and long-term outcomes that you want to achieve with your project, while objectives are the concrete and short-term steps that you will take to reach your goals. For example, if your goal is to improve the quality of education in a rural area, your objectives could be to train teachers, provide learning materials, and monitor student performance.
When addressing dot point 4 " Identify the leadership style that you will adopt in this innovation for change. Analyse how the attributes of this specific leadership style would benefit and guide success of this change management proposal. (400 words)" . The leadership theory is Authentic Leadership should be used as a discussion point. Authentic Leadership is a type of management style where leaders practice transparent behaviour to build relationships, accomplish company goals and inspire their teams. Authentic relationship is a leadership style that emphasises transparency, genuineness and honesty. Authentic leaders build genuine relationships with their employees by inspiring trust and fostering a positive work environment. Authentic Leadership involves a long-term focus on organisational goals, with the ability to inspire people to succeed. The components of authentic leadership include: Self-awareness, Fair and balanced processing, Relational transparency, Long-term focus and Mission driven.

Other (Not Listed) Sample Content Preview:
Your Name
Your Address
City, State, ZIP Code
Email Address (optional)
Phone Number (optional)
October 22, 2023
Myles Chamberlain
Recipient's Job Title (if applicable)
Company or Organization Name
Address
City, State, ZIP Code
Dear Myles Chamberlain,
Identified Problems
I work as a nurse at (Hospital Name) right now, primarily on the surgical ward. I like working with my coworkers here and am starting to get adjusted to the hospital environment. But I've seen that a lot of my coworkers have left their hospital jobs in the last several weeks. Additionally, some of the nurses assigned to their unit don't enjoy working there. Healthcare staff have been acting in this manner throughout the whole institution. I unintentionally overheard pool personnel at the hospital while I was on duty saying things like, "They do not feel welcome; they are always given the heaviest workload, and if an incident occurs, they are always blamed."
Additionally, I've observed that many patients are being readmitted owing to wound problems and inconsistencies in the dressing-changing practices of some staff members. I learned when reading journal papers for PD that some hospitals employ Electronic Medical Records (EMR) in their facilities to maintain medical records, which is highly different from our hospital, which maintains paper records rather than digital ones. In light of the aforementioned problems, I suggest ways to enhance staff-patient relations and hospital services. A study by White et al. (2020) shows that a poor working environment can lead to dissatisfaction and burnout among coworkers, eventually leading to poor health service. Interventions such as communication curricula and seminars have been shown to improve the overall working condition of a health organization and Organize team-building activities to strengthen the bond among nurses. Activities outside of work can foster trust and improve communication within the team (Allenbaugh et al., 2019).
Interventions
Ratna (2019) asserts that effective communication is a critical component of providing patients with high-quality treatment, particularly in the sector of healthcare where even milliseconds matter. With that stated, I recommend holding staff training programs sometimes to address some of the issues plaguing the hospital, particularly with regard to wound protocol and approaches that require reevaluation. All hospital staff members will participate in the staff training program, which will be implemented beginning with one medical department in order to make it manageable.
According to research by et al. (2020) examining staff training for better services and health implementation on individuals with disabilities, successful training focused on both organizational changes and individual improvements, such as learning and performance. This has strengthened my belief that having this kind of approach to solving the current problem circulating in the hospital can be solved by implementing regular staff training. Staff members will be provided time to complete their remaining workloads in order to prevent scheduling conflicts for the designated medical ward that will get the aforementioned staff training. In order to keep the hospital services cur...
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