Conflict Resolution: Conflict Between Nurse And Pediatrician (Other (Not Listed) Sample)
Including the Twelve Skills Summary
What challenges do you anticipate in negotiating conflicts? Review the Conflict Resolution Network site (retrieved from http://www.crnhq.org/).
Describe a situation or conversation in which there was a conflict between a nurse or advanced practice nurse and another healthcare provider or administrator.
Write a 2 to 3 page paper on how you would apply the Twelve Skills to have a positive communication outcome.
Your paper must be presented in a single Word document. The paper must be between 2 to 3 pages in length, not including the title and reference list pages. The paper must use proper APA Publication Manual, 6th Edition formatting, including title page, running head, and reference list with properly formatted citations in the body of the paper.
What challenges do you anticipate in negotiating conflicts? Review the Conflict Resolution Network site (retrieved from HYPERLINK "http://www.google.com/url?q=http%3A%2F%2Fwww.crnhq.org%2F&sa=D&sntz=1&usg=AFQjCNG58o1-X6tWfZctYoSa0cRf2Vsxkg" \t "_blank" http://www.crnhq.org/).Describe a situation or conversation in which there was a conflict between a nurse or advanced practice nurse and another healthcare provider or administrator.
Challenges in negotiating conflicts
Negotiation does not always resolve issues and lack of communication is one of the challenges in the negotiation process. Both parties ought to listen, but if this is absent the negotiations are slow and open communication is necessary to foster mutual trust (Hollier et al., 2008). Sometimes there is no agreement on what each party in a conflict ought to do, the expected outcomes, while the goals of the negotiation ought to be clear to avoid stalling negotiation and even escalating conflicts. Additionally, power imbalance can affect the way the parties negotiate since each party wants support, but the one with more power has more leverage and this may not result in a win/win situation. The parties must also be willing to resolve the conflict through negotiation, but may not necessarily agree on the way forward and the best way to do this.
Conflict between nurse and pediatrician
A nurse is in charge of the staff nurse at a pediatric unit, and a seven year old diabetic patient and made judgment that his situation required immediate attention and called the new resident who was younger than the nurse, and the nurse made some suggestions, and the resident assured he would into the matter. As the nurse believed that the child faced a life threatening situation she later called the pediatrician at the emergency hospital, but when he learned the resident was previously there he failed to show up. However, the nurse could not write orders and believed that the child required further observations. The nurse was persistent and called the supervisor and the doctor came to come and surprisingly ordered the medical care intervention the nurse had suggested to the resident. The pediatrician now treats the nursed differently, even a
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