Correlation Between Business Service and Product Workflows

Chapter 5: Enterprise Architecture
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1. Relationship and Differences
Business service and product workflows recognized in the Workflows level of the EA6 framework and LoB aim at maximizing an enterprise’s value. “Business service and product delivery activities should be modified if change can increase value to the enterprise” (Bernard, 2020. 115). “The LoB then must be tied together that the EA correctly represents the entire enterprise, which is needed for the EA to be of maximum value to the executives, management, and staff” (Bernard, 2020. 117). In addition, these two cases target maximizing the available resources. For instance, business products and service workflows target allocating tasks to the right people according to their skills and LoB. However, products and service workflow is independent in each LoB, making a significant difference between the two (Shanks et al., 2018). In this case, “Each LoB has a complete architecture that includes all five hierarchical levels of the EA6 Framework” (Bernard, 2020. 117). To sum up, there is a significant correlation between amidst service and products workflows recognized in the Workflows level of the EA6 framework and Lines of Businesses
2. What the Arrows Represent
The arrows represent relationships, stages, or hierarchies within the framework, including the EA6. Enterprise architecture implementation is a systematic process exercised with utmost caution. “The faces of EA6 Framework are arranged in terms of the relationship to each other, the hierarchy of sub-architecture domains, and the grouping of lines of business” (Bernard, 2020. 113). In addition, EA architectures design the framework based on relationships, hierarchy, or stages (Gong et al., 2020). As a result, these experts indicate this association from one framework to another through arrows. In brief, the arrows represent a shift from stages, relationships, or hierarchy, including the order of preference.
3. Strategic Goals Level and Workflow Level Relationship in OSUIT using Arrows
Figure 1: Relationship
Strategic Goals
Mission: “To serve as the lead institution of higher education in Oklahoma and the region, providing comprehensive, high-quality, advancing technology programs and services to prepare and sustain a diverse student body as competitive members of a world-class workforce and contributing members of society.”
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