Sign In
Not register? Register Now!
Pages:
1 page/≈275 words
Sources:
No Sources
Style:
Other
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 4.32
Topic:

Four Unique Elements of Services and their Applicability in the Hotel Industry

Essay Instructions:

The four unique elements of services are intangibility, inconsistency, inseparability, and inventory. Pick either the hotel, convenience store, fast food, auto, or department store industry and discuss how the 4 I's are applicable.

Essay Sample Content Preview:

DISCUSSION BOARD
Name
Instructor
Institution
Date
As the name suggests, a service is offered in action, and an individual enjoys it through experience. It, therefore, cannot be owned or stored since it quickly expires after a short duration of the action. In business, services are the intangible products customers receive in exchange for their money. The four elements of service are intangibility, inconsistency, inseparability, and inventory. These four elements reflect the qualities of any given service, which ultimately also affects the customers' experience and the likelihood of these customers returning for more of the same. A good example is in the hotel industry.
In the hotel industry, intangibility comes from the fact that the service provided is intangible but can be felt. In this case, the greatness of the service in the hotel is through the overall customer exper...
Updated on
Get the Whole Paper!
Not exactly what you need?
Do you need a custom essay? Order right now:

You Might Also Like Other Topics Related to community service:

HIRE A WRITER FROM $11.95 / PAGE
ORDER WITH 15% DISCOUNT!