Gamification in Human Resources Management

Gamification in Human Resources Management
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Gamification in Human Resources Management
A gamification is an approach to employee management and development that involves applying game design principles and techniques to various human resources functions. In gamification, various human resources activities such as training and recruitment are transformed into games, where employees earn points, badges, rewards, or progress through levels as they complete the tasks (Kumar et al., 2021). Gamification elements can include challenges, quizzes, simulations, narratives, social interactions, and feedback mechanisms. Gamification can be used in various areas of employee management and development, including recruitment, onboarding, compliance training, sales training, and leadership development (Santos et al., 2021). However, it is important to ensure that gamification strategies are aligned with the learning objectives and are designed to meet the learners' needs and preferences. Notably, gamification is a promising approach to employee management and development that can enhance human resource management and contribute to the achievement of organizational goals.
Literature Review
The use of gamification in employee management and development is based on several psychological and behavioral theories. Notably, the cognitive load theory posits that people have minimal capacity to process information. Consequently, the use of gamification in employee management and development has the potential to enhance the process of employee training and development as the process reduces the cognitive load for the employee by breaking down complex information into smaller, more manageable chunks and presenting it in a visually appealing and interactive format (Vivek & Nanthagopan, 2020). In addition, the flow theory provides a basis for the potential effectiveness of gamification in employee training. The theory proposes that individuals are likely to experience a certain sense of flow if they are fully immersed in a certain activity that they consider to be largely challenging but achievable. Notably, the use of gamification is considered one of the potential ways through which human resources departments can create the conditions that are required to promote flow like the presence of concise goals, immediate feedback, and the effective balance between the skills that an employee has with the challenge that is being tested.
Notably, the behaviorism theory forms the basis of gamification as it is applied to the process of employee management and development. The theory of behaviorism holds that the learning process is significantly supported by using rewards and punishments. Gamification in employee training and development leverages this principle by using rewards, such as badges, points, or levels, to incentivize desired behaviors and reinforce learning (Vardarlier, 2021). The approach creates a sense of achievement and progress, which can increase motivation and engagement. Gamification can use immediate feedback to reinforce learning and behavior. In behaviorism, immediate feedback is essential to shaping behavior. Gamification can provide immediate feedback through interactive ac...