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Pages:
5 pages/β‰ˆ1375 words
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Style:
Harvard
Subject:
Management
Type:
Essay
Language:
English (U.K.)
Document:
MS Word
Date:
Total cost:
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Topic:

Consumer Behaviour Concept of Gucci Handbags

Essay Instructions:

Task
In this report, you should apply consumer behaviour concepts - including (but not limited to) ability, motivation, opportunity recognition, exposure to stimuli, perception, and attitudes (weeks 19, 20, 21) to analyse the case of a branded product(s) or service(s) of your choice. You have the flexibility to make your selection as you want e.g. Nike, Nike shoes, Nike running shoes, Nike running shoes model. Make sure that your selected branded product has both physical and online presence (e.g., sold online and offline). You should follow the suggested steps below to build the case study:
1. A brief introduction to the case product/service and its context (approximately 200 words).
2. A critical examination of how the product/service appeals to consumers in a physical versus online store, reflecting on the concepts of motivation, needs/wants, goals, ability, and opportunity (approximately 450 words) (ILO 2).
3. A critical examination of the senses evoked in promoting the product/service in a physical versus online store, and how they create meaning/inferences by utilising the perceptual process (approximately 450 words) (ILO 2).
4. Practical suggestions: discuss how your chosen company’s consumer behaviour research team, marketing, or brand management team could improve attitudes towards your chosen product/service. (You can use both concepts from consumer behaviour and digital marketing weeks). Your answer to this question should be informed by your responses to the previous questions and any emerging issues that could or have impacted your chosen product/service - for example, COVID-19, rapid digitalisation, and other emerging issues discussed in the unit (approximately 400 words) (ILO 1).
The case study should show an understanding of the theoretical concepts discussed during the sessions (lectures and tutorials) in relation to real-life branded products/services. You are free to use any structure for the report as long as you address the above-mentioned requirements. Remember that developing this case study report would demonstrate your skills and ability to complete consumer behaviour analysis tasks (this can be used as part of your job-seeking portfolio).
Feedback
You are welcome to approach the lecturers to discuss the report before submission. Furthermore, some of the weekly activities as part of the unit are designed as an opportunity for formative group-level feedback. In the final week of the unit, there will be an assignment surgery when you will have the opportunity to ask further questions about the assignment. You will receive written feedback on your submission and marks through Blackboard. Please note that the lecturers will not be able to provide written feedback on the assessment before submission.
Submission
Students will submit their work through Blackboard. The administrative team will open the submission portal closer to the submission date. Please note that you should submit the two reports separately (as indicated on Blackboard).
Length
1,500 words (maximum), excluding the reference list, appendices and tables.
References
You can use press articles, websites, and reports to provide examples regarding the brand. However, you should support your arguments with references from academic literature (you can start from the literature provided in weeks 20, 21, 22 in the reading list). An accurate Harvard reference list of all sources cited within the text should be provided at the end of the document.
Formatting
Times New Roman 12; 1.5 or double (2) spaced; justified.

Essay Sample Content Preview:

CONSUMER BEHAVIOUR CONCEPT OF GUCCI HANDBAGS
Student’s Name
Course
Professor’s Name
University
City (State)
Date
Consumer Behaviour Concept of Gucci Handbags
Introduction
Product Brief
The Gucci brand is an iconic symbol of high fashion and a luxurious lifestyle. Its products are distinguished by their high-quality materials and meticulous craftsmanship. Handbags are one of the most popular items in the Gucci line, and the company offers a wide variety of styles to suit every taste (Gucci 2022). The most popular Gucci handbags are shoulder bags in various shapes and sizes. The company’s signature bamboo handle is a distinguishing feature of these bags, as is the Gucci logo embossed on the front. Other popular Gucci handbags include the tote bag, the small shoulder bag, and the medium-sized shoulder bag (Bruner et al., 2017).
Context of Gucci Handbags
The Gucci handbags are made from high-quality materials, including crocodile skin, python skin, lamb leather, and silk. The company also offers a range of colours and styles to suit every taste; hence, its products attract every female with diverse needs. The products are sold
online and offline to grab worldwide customers (Gucci 2022). The company does not compromise on the quality and conducts in-depth research before launching the product.
Product Appeals to Consumers in Physical and Online Store
Motivation and Needs/ Wants in Physical versus Online Store
The motivation and needs are analyzed based on the success factors like rational needs, emotional needs, and user experience. The rational need for offline product selling, customers, prefer checking the material and quality of handbags; whereas, in online shopping, people are more concerned about the comfort and flexibility of shopping while sitting at their homes or offices. The services are quick in online shopping, and deals can be quickly accessed (Mattila and Wirtz, 2001).
The emotional needs are based on the credibility and trustworthiness of the brand. For online and offline shopping, consumers prefer shopping from Gucci because of its credibility, durability, and fit style (Chaffey and Ellis-Chadwick, 2019).
The user experience needs in offline shopping are based on customer support, a great variety of offers and the support sales representatives support. Customers prefer good value for prices and offers, online guidelines from sales representatives, and saving money and time for online shopping (Chaffey and Ellis-Chadwick, 2019).
Drive theory Application on Goals, Ability, and Opportunity in Offline versus Online Shopping
The drive theory suggests that three factors motivate people to engage in a behaviour:
* The pleasure or satisfaction that the person expects to get from the behaviour
* The costs or effort that the person expects to incur from the behavior.
* The person’s beliefs about what will happen if they do not engage in the behavior
The drive theory would suggest that people are motivated to engage in online shopping for Gucci handbags because of the pleasure that they expect to get from the behavior. Consumers believe that by shopping for Gucci handbags online, they will be able to save money and have more control over ...
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