The Role of a Return to Work Coordinator

The Role of a Return to Work Coordinator 
Introduction
This paper contains the responses to various emails and cases. The responses mainly provide solutions to the concerns of the senders. The responses also assure that the senders will feel that the company is always willing to lend ears and hands to help them.
Part 1
Response 1
To: Maxwell Cox, Warehouseman
From: (Your Name, Position)
Re: Claim for compensation
Good day, Maxwell!
I hope everything is going well for you. The incident has already been reported to me. We are relieved that you can return to work this week. Fortunately, your short-term disability plan covers your work absence, and the Worker’s Compensation Board has approved your claims. However, we can only compensate for the days wherein your disability lasts since you can already get back to work even though there are still restrictions. All you have to do is enter your banking information and wait for further instructions. In addition, because you are not yet capable of performing heavy tasks, we are allowing you to return to work as a packer. In this way, we can help you get back to work and continue earning money, and you can also help the company since we need staff.
We are hoping that you can work safely and healthily in the company.
Please do not hesitate to message me if you have any other queries or concerns. Thank you!
(Your Signature)
Response 2
To: Trevor Smythe, Case Manager – Workers’ Compensation Board
From: (Your Name, Position)
Re: COX, Maxwell – Claim Number XXXXXXXXXXX
Hi, Trev!
Thank you for your quick response. Maxwell will surely be delighted to hear the news about the approved claims. I also instructed Maxwell to provide the banking information and any additional information you may require so he can receive the amount immediately. With regards to the RTW, Max can already start this week. I have also informed Max that we can only cover his six-week absence. I have also told him that his request to return as a packer is granted since he still cannot do the heavy lifting. With this, you can already push through with his one-time compensation. I apologize for the inconvenience this may bring.
Thanks, Trev! Please do not hesitate to message me if you have any other queries or concerns.
(Your Signature)
Response 3
To: Alex Gentry, Warehouse Supervisor
From: (Your Name, Position)
Re: RTW for Max
Hello, Alex!
How are you doing? Max has not fully recovered from his injury. However, he can already return to work this week. It is deplorable that Max cannot do any heavy lifting and requests to be a packer. I know your situation; however, we need to grant Max’s request. We can only compensate for his six-week absence, and we can no longer pay him beyond that. Thus, he needs to get back to work to earn money. We know how hard life is today. I hope you can understand the situation, and I believe you can make this arrangement possible for Max, right?
Thank you very much for your understanding, and I hope you can resolve your issues there too. Please let me know if you need anything else. I would always be glad to help.
(Your Signature)
Part 2
To: Amy Wong, Quality Control Technician II
From:...