Diversity and its Importance in Businesses

Diversity in the Workplace
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Diversity in the Workplace
Definition of Diversity and its Importance in Businesses
Diversity in the workplace refers to a workforce that consists of individuals with various characteristics, including race, age, religion, abilities, experiences, and other demographics. It allows different people with diverse cultural backgrounds to interact and work together as a community. Workplace diversity has become a crucial aspect of modern society due to the high rate of technology and globalization issues where companies are internationally selling products to reach numerous people worldwide. One of the benefits of diversity for businesses is that it promotes the firm's reputation hence encouraging more workers to work in the company and customers to purchase their products (Stewart, 2002, p. 689). Diversity assists companies in overcoming social inequalities and discrimination based on race, people's color, gender, culture, and religion, which would harm employees and customers. Whenever employees are treated with equality, they get motivated to work towards achieving the organization's goals.
Additionally, diversity in the workplace assists in promoting creativity among employees hence increasing production. Different employees possess a range of skills, knowledge, and interests. Acknowledging workers' differences helps them develop a sense of belonging, leading to sharing ideas and skills among themselves. Improved skills and knowledge acquisition lead to better performance and growth of the business. Diversity is also essential in companies because it enhances problem-solving skills through proper communication. It calls for business participants and employees to respect one another (Krishnan, 2020, p. 45). Thus, managers and employees work hand in hand, consulting each other for appropriate decision-making. Involvement and decisions in organizations entail good communication skills, which assist in reducing cases of conflicts among employees. Communication also allows employees to solve their disagreements whenever they arise.
Moreover, diversity in the workplace assists in promoting employee and customer engagement in businesses. Diversity encourages workers to acknowledge their colleague's opinions and suggestions. It also demands respect for other people's cultural backgrounds, customs, and beliefs. Thus, diversity allows firms to engage employees in providing opinions and suggestions regarding actions to achieve their goals (Krishnan, 2020, p. 48). It also allows companies to engage customers in giving feedback and suggestions regarding their products, services, and areas that need improvement.
Historical Changes that Have Heightened the Focus on Workplace Diversity
Diversity in the workplace has experienced numerous historical changes for society to acknowledge its impacts. The much-debated diversity...