Successful Practices for Workplace Communication Plan

Successful Practices for Workplace Communication Plan
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Successful Practices for Workplace Communication Plan
Effective communication is an essential factor in stimulating productivity in the workplace. Poor communication is detrimental to a business by reducing the performance of the employees. Therefore, an organization should develop strategic plans to promote effective communication to optimize performance and gain a competitive edge in the market. Poor communication at the workplace has spillover effects on both existing and potential business customers, as employees have no motivation to perform better. Understanding the causes of poor communication forms the root of developing strategies for good communication. Factors attributing to stifling effective communication include poor leadership, toxic organizational culture, employee personal issues, and clearly stated objectives. Employees look up to business leaders for direction at the workplace, where poor leadership is likely to reduce the incentive of employees to communicate effectively. Cultural diversification at the workplace has grown immensely due to globalization, where the organizational culture unites the different beliefs and attitudes of all employees (Ahyia & Agyin, 2014). As a result, in an organization with poor organizational culture, its effects are likely to be passed over to employees joining the company.
Poor communication derails the performance of an organization by influencing the attitude of an employee negatively concerning performance. Poor communication leads to misunderstanding at the workplace, where employees do not have a precise understanding of their responsibilities and expectations. As a result, employees end up being confused and hence underperform. Additionally, poor communication has been associated with suppressing creativity and innovation at the workplace. Organizations can use three major tools to promote effective communication (Campbell et al., 2020). These are organizational culture, leadership, and human resource policies.
Organizational culture is a system of values, beliefs, and ways of doing things shared by the employees of an organization. It influences how people behave in an organization, level of cooperation, communication style, and the basis for which employees handle other organization stakeholders, including its customers. Organizational culture is made of stories and myths, power structure, routine and rituals, and organizational structure. The organization's historical information relating to the organization is passed to other employees joining the organization, comprising stories and myths. Routine and rituals represent how things are done in an organization. Therefore, improving communication through organizational culture involves changing these components. Culture defines how a person perceives information depending on who passes the information. To change this perception, an organization needs to change it's to change its organizational culture to enhance the relationship between employees and create a formal way of power and authority flow. Additionally, an organization should change routines and ...