Kiroran - A Xinjiang Gastronomy-Themed Restaurant

KIRORAN RESTAURANT Name: Institution:Date: 1 The organization. Kiroran is a Xinjiang gastronomy-themed restaurant located in 10728 Fairfax Blvd, Fairfax, va22030. The restaurant targets Chinese and Russians. The first impression upon walking into the restaurant is its ambiance which is soft and calming. The decorations on the wall are beautiful and artistic which makes the room feel cool and welcoming. The aroma in the restaurant is welcoming and mouthwatering. The restaurant serves more than 100 items, including hand pilaf, pulled noodles, kebabs, sauté spicy chicken and lasagna. The restaurant operates like most restaurants and is open daily from 11 am to 9.30pm. Among them, 12 pm to 1.30pm and 6 pm to 9.30pm is the peak business hours for this Xinjiang restaurant. The restaurant has four helpers and two chefs, one for pasta and the other for the rest of the meal. This restaurant has one person in charge at the front desk during non-holidays and three at the front desk during holidays. 2 The current process. The restaurant prepares food according to the daily number of customers. On average, 30 to 40 servings of sauté spicy chicken will be served per box, and 8 to 10 cartons of muscle will normally last 4 weeks. Each case of mutton weighs 40 pounds and is normally used for two days. Every day the restaurant uses15kg of vegetables and six bags of flour, two ingredients that rise slightly by 30% over the weekend. The restaurant is also in a good sanitary condition. After a table of guests finishes eating, someone will clean the table and disinfect the tableware. The serving time of each type of dishes is different. Generally, the serving time of normal dishes is 5-10 minutes, while the serving time of complex dishes is about 10 minutes. This restaurant takes 12 to 15 tables on weekdays and 40 to 50 on weekends. The restaurant has reached cooperation with three delivery service providers, with about 10-12 orders for delivery on weekdays and more than 15 orders for delivery on weekends. What is noteworthy is that delivery orders through uber are the highest. 4) Potential areas for improvement After investigation, we found some problems. First of all, the restaurant doesn't do risk forecasting. The restaurant does not have an elaborate system of tracking inventory such that the administrator can forecast sales and make appropriate orders for ingredients to minimize wastage. Secondly, most of the dishes take too long to serve, some may be more than 20 minutes to half an hour, also not in the rush hour. The restaurant hasn’t come up with a solution to cut down on the length of time before an order is served. That is a long time for clients to wait before their order is delivered and some of the clients cited that the waiting time is one of the issues they find unsatisfactory with the restaurant. The restaurant lacks a waiting area for guests who would like to take their orders away. In some cases, they may leave to have their meals elsewhere rather than waiting while standing. This happens often when there are many guests. the sanitation in this restaurant needs improvement. It is a clean restaurant from the face value especially where clients sit but, in the kitchen, things are far from what they seem from the outside. The r...