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Middleville, Brierfield, and Greystone Health Care Systems (Essay Sample)


Middleville Regional Health Care is one (1) of three (3) hospitals serving a community of 350,000 people. Summary statistics on Middleville and its competitors, from the AHA Guide, are shown below in Table 1. All three organizations are not-for-profit.

Table 1: Middleville, Brierfield, and Greystone Health Care Systems
Name Middleville
Beds 575
Admissions 13,000
Census 350
OP Visits 221,000
BIRTHS 2,300
Expenses $125,000
NAME Brierfield
Beds 380
Admissions 17,000
Census 260
OP Visits 175,000

BIRTHS 1,200
Expenses $130,000
NAME Greystone
Beds 350
Admissions 10,000
Census 180
OP Visits 40,000
Expenses $80,000
The governing board of Middleville hired a consulting company to evaluate its strategic performance, specifically in the areas of Human Resources, Information Technology, Financing, and Marketing. As part of the consultant’s evaluation, several leaders of Middleville’s units were asked their perspective of the organization’s performance.

You are working for the consultant. Your job is to identify the issues from the response that should be considered further by the consultant team and possibly discussed with the governing board and the CEO. The firm has a rule, “Never offer a criticism or negative finding without suggesting how the client organization can correct it,” so you must indicate what sort of correction you would recommend as part of your list. Because you know there were about two (2) dozen other interviews, you decide you should rank your issues in importance, to make sure the most critical are discussed.

Write a six to eight (6-8) page paper in which you:
Explain the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
Evidence-based management means that operational and strategic decisions are made based upon the evidence that goals and objectives are actually being met. Quantitative measurements must be identified and measured. This data is then used to evaluate the HCO’s performance. Name three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and identify quantifiable, measureable indicators that can be used to do so. Explain the importance of each performance measurement.
Given the statistics of Middleville and its two (2) competitors provided in Table 1, recommend to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century.
Some of Middleville’s Board members are very interested in pursuing advanced technology systems over the next five (5) years, while others are concerned about the enormous expense and need assurance that the investment in technology will be worthwhile. In both monetary and process terms, describe the costs and benefits associated with implementing EMR and associated health data systems. Lay out a plan for how various systems can be implemented.
Middleville has faced many challenges in recruiting and retaining nurses and other clinical employees. The economy has hit the area very hard and budgetary limitations have reduced the amount of money available for salary increases. The Board knows it needs to provide other benefits to their valued employees. Provide at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Format your assignment according to the following formatting requirements:


Middleville Regional Healthcare
Middleville Regional Healthcare
Middleville is one of the three hospitals that serve a community of 350,000 people. Specifically, Middleville is the largest of the three regional healthcare followed Brierfield and finally Greystone which is the smallest among the three. However, Middleville intends to improve its strategic performance, especially in the areas of information technology, marketing, human resources, and financing. Therefore the work includes the issues that I will identify as one of the staff of the consultant firm approached which will be addressed by the consultant team and even discussed by the CEO and the governing board.
The responsibilities of the governing board and the consulting firm are different in this strategic involvement. First, the governing body will ensure that we receive information from every source that we will need. The consulting firm needs to have enough information about the healthcare that will be used to make a valid decision. 

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