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Pages:
2 pages/≈550 words
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Style:
APA
Subject:
Literature & Language
Type:
Essay
Language:
English (U.S.)
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Topic:

Forgiveness and Negotiation: Managing Conflicts

Essay Instructions:

It seems obvious in the photo that the young man is most unhappy. Perhaps he is upset with himself because he did something he should not have done and is dreading the consequences of his behavior. Chapter 9 presents steps you can take to alleviate and perhaps restore a situation. Chapter 10 focuses on negotiating tangible conflicts (usually over scarce resources). In cases where the relationship is important to you (friends, colleagues, spouse, family, etc.), the authors explain how you can use cooperative negotiation techniques. The purpose of this essay is to apply correctly the key concepts, principles, and suggestions from Chapters 9 and 10 to conflicts in your life.
Cahn, D. D. (20130607). Managing Conflict through Communication
Note that this essay should be based on two chapters, equally. In some cases you can integrate the two chapters as you write, but in other cases you may first want to discuss one chapter and then the other. In either case, you must treat both chapters equally.
In 300-700 words, write a brief essay in which you apply key concepts and suggestions from Chapter 9 and 10 to your own life situation, past, present, or future. The Objectives and Key Terms at the top of Chapters 9 and 10 identify the key concepts in the chapters. Address the following in your essay:
Define and explain two key concepts from each chapter that stood out to you; please include page numbers, cite from the textbook, and end the essay with a reference to the textbook (citations/ references should be in APA style).
Include suggestions the authors make for each chapter that would help you better manage conflicts (again include page numbers and references to the textbook)
Then explain how you could use the concepts that you identified to better manage a conflict in the past, present, or future (it may be one conflict for both chapters or a separate conflict for each chapter).
Your essay must meet the following criteria:
Minimum/maximum (300-700 words) limit
Identified 2 key concepts per chapter, defined, and explained them (key concepts are printed in bold in the text).
Identified at least one suggestion from each chapter.
Cited the text (with page numbers) and referenced it at the end of the essay.
Written in the APA style using the correct grammar and spelling
Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word, etc.) and save it frequently to your computer. For those assignments that are not written essays and require uploading images or PowerPoint slides, please follow uploading guidelines provided by your instructor.
Check your work and correct any spelling or grammatical errors. When you are ready to submit your work, click “Upload Submission.” Enter the submission title and then click on “Select a file to upload.” Browse your computer, and select your file. Click “Open” and verify the correct file name has appeared next to Submission File. Click on “Continue.” Confirm submission is correct and then click on “Accept Submission & Save.”
Turnitin®
This course has Turnitin® fully integrated into the course dropbox. This means that you should only submit your assignments to the dropbox below. Please do not submit your assignment directly to Turnitin.com.
Once submitted, your assignment will be evaluated by Turnitin® automatically. You will be able to view an Originality Report within minutes of your first submission that will show how much of your work has been identified as similar to other sources such as websites, textbooks, or other student papers. Use your Originality Report as a learning tool to identify areas of your assignment that you may not have cited appropriately. You may resubmit your assignment through this dropbox as many times as you need to check to see if you have made improvements, until the due date of the assignment. However, once you have made your first submission, you will need to wait 24 hours after each subsequent submission to receive a new Originality Report. Plan accordingly as you draft your assignment. Once the due date has passed, your assignment submission will be considered final.
Evaluation
This assignment will be graded using the Written Assignment Grading Rubric located on the Course Rubrics page within the Start Here section of the course. Please review the rubric prior to beginning your work so that you ensure your submission meets the criteria in place for this assignment. Collectively, essays are worth 25% of your final course grade.

Essay Sample Content Preview:

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Conflicts range in degree but have the potential to affect people’s perspectives, relationships, etc. We deal with conflicts more often than we may be aware of and the concepts of forgiveness and negotiation are vital when it comes to conflict management.
A very interesting concept in chapter 9 is emotional residues caused by transgressions of core relationship rules such as those which involve reliability and integrity. These residues are the lingering feelings caused by the memory of the offense, which leads to changes in behavior (Cahn & Abigail, 2007, p. 205). The concept of forgiveness is applicable and is considered the most important part of conflict management. It is a cognitive process of letting go of ill feelings, like the urge to take revenge towards the person who did the offense (Cahn & Abigail, 2007, p. 206). The author suggests that to better manage conflicts that make it hard to forgive, it is important to focus on not letting the transgression dictate or be the center of the present and the future, in order to aid in the process of acceptance and letting go (Cahn & Abigail, 2007, p. 216).
In chapter 10, I am most drawn to the broad concept of negotiation. This is a type of conflict management, involving the exchange of proposals with the goal of deciding on a satisfactory settlement for both parties (Cahn & Abigail, 2007, p. 229). This is done so that there will be minimal loss on our part, while also finding a possible win-win result in a given scenario. Negotiation obviously involves different techniques and styles of execution but brainstorming is one that I feel to be very open while being very productive. Brainstorming is about making more options for those that are involved, creating possible solutions without any negative reaction or judgment on the ideas that ...
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