HCM 415 4-1 Final Project Milestone Three: SWOT Analysis

Emanuel Medical Center’s Swot Analysis
Student’s Name
Institutional Affiliation
Emanuel Medical Center’s Swot Analysis
Emanuel Medical Center is a health medical care institution founded in 1917. It is situated in Turlock, California. It was established to serve the community’s medical needs regardless of their ethical, religious or social background (Jones, Finkler, & Kovner, 2012). Being a Christian set institution, the Emanuel Medical Center focuses on creating a healthier community which is the mission of this hospital. The vision is to enhance care of the whole community. The institution believes in the pursuit of justice in terms of treatment, an assertion of life as well as collaborating well with the community so as to meet set goals. The Emanuel Medical center is purposed to provide an excellent customer service by implementing a performance enhancement measures that will continually lead to their patient satisfaction. The organization has long-term employees who work in a close-knit environment (Hess, MacIntyre, Galvin, & Mishoe, 2015).
Following Halley Eckman incidence, a patient treated at Emanuel Medical Centre; there was a negative insight about the institution. The emergency department was at a greater pressure to ensure a delivery of quality services to their clients after the scandal. The Emergency Medical Treatment an Active Labor Act (EMTALA) stated that the emergency medical department was open to all, regardless of whether one had the ability to pay for the for the services (Hess, MacIntyre, Galvin, & Mishoe, 2015). Halley Eckman had to wait for a longer period before she was treated due to lack of enough hospital bed. Additionally, she had been diagnosed with stomach flu, which was later discovered to be a urinary tract infection at the Memorial Medical Centre in California. After conducting an investigation, the Health Services Department concluded that Emergency department did not follow proper procedures. The staff too did not act in a respectful and considerate manner.
In every health care facility, it is essential to embrace strategic planning and management, which are the tools necessary to combat uncertainty and crisis. To strategically plan and manage oper...