Assessing the Problem: Technology, Care Coordination, and Community Resource Consideration

Assessing the Problem: Technology, Care Coordination, and Community Resource Consideration
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Assessing the Problem: Technology, Care Coordination, and Community Resource Consideration
I met with Mr. Jim Pebbles again and interviewed him on the mental health care problems and support related to technology, care coordination, and community resources. I spent 2 hours discussing these aspects of the problem with him. I identified valuable insights on how technology, coordination of care, and availability of community resources impact mental health care. Mr. Pebbles stated that no devices were used in his treatment and that therapy was the primary mode of treatment for his mental health struggles and suicidal thoughts. He also acknowledged that technology had greatly assisted him in his struggles with depression and suicidal ideations. At the insistence of his therapist, Mr. Pebbles had downloaded a smartphone app on his smartphone, which incorporated cognitive behavioral therapy (CBT) as a proven technique against depression and suicidal ideation. The app helped him self-manage his mental struggles and contain recurring suicidal thoughts. He was happy that the app gave him the answers to most of his questions without booking an appointment with his therapist.
Mr. Pebbles further reported that the app had helped him stay connected outside of therapy sessions to the work he was doing with his therapist in managing depression, anxiety, and suicidal ideation. However, he did not view it as a substitute for therapy or peer support. The interview revealed that Mr. Pebbles communicated regularly with his clinician using Skype and text messaging, where the latter would provide emotional support whenever his symptoms worsened. He reported that the two communication mediums allowed his clinician to regularly assess his mental health progress and monitor his behaviors, feelings, and thoughts. Therefore, he was grateful that the two communication-related technologies allowed him to contact his therapist and even connect with distant relatives at the comfort of his home. The interview, therefore, revealed telehealth to be a helpful resource in reaching hard-to-reach groups, particularly those who seek privacy and confidentiality when dealing with their mental health issues. It is also an innovative choice for mental health treatment and an inexpensive way of monitoring patient progress and providing emotional support. Another way technology-aided Mr. Pebbles's mental health recovery was through websites about mental health that extensively addressed the primary issues about depression and suicidal ideation.
The patient received peer support from the community mental health center: the community-based suicide prevention program helped support his depression and suicidal ideation struggles. Mr. Pebbles reported that the peer support sessions involved sharing everyday life experiences, situations, values, and circumstances based on respect, mutual agreement, and respect. He was delighted that this mutual sharing of experiences and joint responsibility of healing had greatly improved his temperament and reduced the recurrence of suicidal idea...