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2 pages/≈550 words
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Style:
APA
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
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Topic:

Using Communication to Guide Organizations

Essay Instructions:

For this assignment, you will research the different ways that managers and leaders use communication to guide their organizations.
Feel free to use the same organization you researched for the Unit VI Case Study. You are not limited to this organization, but it may be easier to complete the assignment since you have already researched the organization in Unit VI. You can use the same sources for both assignments, if applicable.
Find an instance where the organizational leader communicates directly with his or her employees, investors, or customers. Analyze the message, the channel, and the potential for feedback. Do you believe that it is effective? Do you believe that it is the same type of message that a manager would send? Why, or why not?
Remember to focus on the communication styles of both leaders and managers. Strive for an equal balance between the two types of communication styles in your assignment.
Example: The Apple events that occur in Cupertino whenever Apple unveils a new product or service are examples of the type of communication you should be analyzing in this assignment. During the events, CEO Tim Cook addresses an audience of employees, investors, and the general public. Cook uses multiple channels to communicate with the audience, including a live face-to-face discussion, live streaming of the discussion, and a recorded video. For the assignment, you would view one of the events, analyze Cook’s message and the effectiveness of the channels, and discuss the potential for feedback. Analyze whether or not the message is an effective example of leadership. Explain whether or not you believe a manager could, or should, use the same types of channels to relay a message. Would it be effective?
Note: You do not need to use Apple for this assignment. It is provided as an example only.
Use the standard five-paragraph format (introduction/body/conclusion). Include at least two academic sources. APA format should be used. The assignment should be a minimum of two pages in length, not including the title and reference pages. Content, organization, and grammar/mechanics will be evaluated.

Essay Sample Content Preview:

Using Communication to Guide Organizations
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Using Communication to Guide Organizations
Find an instance where the organizational leader communicates directly with his or her employees, investors, or customers. Analyze the message, the channel, and the potential for feedback. Do you believe that it is effective? Do you believe that it is the same type of message that a manager would send? Why, or why not?
Google is a company that has managed to leverage its communication strategy to enhance its image in the eyes of its clients, investors, and employees. As Taneja (2018) indicates, Google’s communication strategy integrates its customers’ needs and delivers customer-sensitive agendas. Led by the CEO Sundar Pichai, Google recently hosted Google I/O, which is simply a platform where the company hosts millions of its faithful, including employees, developers within and without, customers, and investors. In such an event, Google usually communicates its plans to the attentive audience, including the products in line to be released or enhanced. For example, in 2021’s Google I/O, the mantra was “Building a more helpful Google for everyone” (Google I/O, 2021). This was followed by the revelation that Google added 150,000 km of new bike lanes on its Google Maps platform. The CEO also indicated that Google is working on a feature known as Safer Routing, which simply means that Google will be helping people use or choose the safest routes. Another revelation was Smart Canvas which is a feature that will help enhance collaboration. Other revelations made by Sundar include LaMDA, Google’s new TPUv4, a new password tool for Google Chrome, and new privacy controls, among others (Google I/O, 2021).
The message passed by Google’s CEO and other company leaders during the I/O was quite enlightening in terms of where the ...
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