Supervisor Interview Report. Business Leader Interview and Analysis.

Business Leader Interview and Analysis
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Business Leader Interview and Analysis
Introduction of the leader 
The leader I interviewed was the overall store manager at a local Market Basket branch. He explained that he had a retail management degree, but the qualification was not required for his position. He explained that he had acquired the degree while still a manager to better understand his job. He also had six years of experience managing people in the retail industry and four years working at various roles in retail companies.  
Interview questions 
1 What do you perceive as your style of leadership?
2 What three skills do you think help you to be a leader?
3 Do you think motivating employees is important for a manager? If yes, how do you do it?
4 What your guiding principle as a leader?
5 How do you deal with conflict in the workplace?
Interview Answers
Regarding the style of leadership, the manager explained that he does not have a specific behavior or approach. Instead, he always bases his actions on the prevailing conditions. In this regard, he explained that there are some situations that might require employee input. Others may need effective communication to ensure everyone is aware of the situation. Additionally, some situations may require the manager to encourage the employee, while others might just require letting the workers solve them without interfering. As such, he explained that due to the unpredictability of some of the circumstances at the job, he prefers flexibility as opposed to sticking to some defined approaches, which might not work in all the situations.
In the second question, the manager explained that the three skills he thought were useful to him as a manager were good communication, excellent knowledge of Market Basket, and his ability to adapt to changes. Good communication enabled him to describe his expectations and opinions to the subordinates in an accurate manner that enabled them to perform their job. Similarly, his excellent knowledge of his employing company enabled him to understand the various tasks and their importance to the organization. Moreover, he also explained that the knowledge included the names of his subordinates so that he was always aware of the people in charge of the different duties in the store.
The manager also explained that motivating workers was essential. He clarified that employees as people face different issues, both inside and outside work, that affect their morale. As such, he felt that as a manager, it was important to adopt various tactics that would help motivate the employees. He also explained that the strategies he had adopted were those outside the organization's policy. In this regard, he described various methods such as praising workers for excellent performance, engaging in constructive criticism, and farness. Praising workers was a way to show that while their actions may not earn them the promotion or a salary increase soon, their actions were recognized, and they should continue displaying such performance to achieve their goals at the company. Constructive criticism helped ensure that employees were aware of problems and how to fix them in...